Digital Product Lead

Bureau of Meteorology; Melbourne; On-site; AUD 130,000 - 170,000; Full time

Job summary

The Bureau of Meteorology is seeking a highly experienced digital product lead to steer the design, sequencing, delivery and finalisation of digital initiatives, with the weather app as a key focus. You will coordinate with service delivery managers and vendor partners to ensure a consistent, integrated digital experience for customers.

This role oversees end-to-end delivery, digital planning, and orchestration of multi-disciplinary teams to meet user and business requirements, while guiding

Job description

We are seeking a highly experienced digital product lead to lead the design, sequencing, delivery and successful completion of digital initiatives, often with the assistance of service delivery managers and vendor partners, required to deliver a consistent and integrated digital experience for our customers.

This role is accountable for overseeing operations of the BOM weather app, and also planning for end-to-end delivery digital experience products, service design, and orchestration of teams to deliver on the digital strategy. You will work closely with other DDG teams and vendor partners to ensure digital solutions meet both user and business requirements.

The ideal person for this role will have a track record of successfully planning, monitoring and reporting on the end-to-end digital agile delivery cycle. Along with digital planning expertise, the role requires an experienced team manager who can motivate and guide team members and manage a diverse portfolio of work.

The key duties of the position include:

• Collaborate with senior stakeholders to ensure digital experience planning of the website and app channels aligns to business priority.
• Manage, facilitate as required and collaborate with digital experience team members and DDG teams to ensure digital product planning requests from the Delivery Enablement team are supported, tracked and governed, including working with Service Delivery Managers and vendor partners as required.
• Manage the digital experience product planning process to support the delivery of digital services and enhancements as priority demands from the business, with a focus on core digital channels: website and app.
• Provide product guidance and advice in the triage of digital initiatives in the planning stage, and oversee support queue requests.
• Partner with business stakeholders to support and mature the Product Owner/Product Management function across the Digital Program of work.
• Manage the release process of the BOM weather app.
• Be accountable for managing licences and budgets relevant to the digital experience program.
• Build, nurture and manage high value relationships and communication lines with internal stakeholders.
• Be aware of, and apply as necessary, the principles and practices of the various elements of the Bureau’s Commitment to Diversity & Inclusion.
• Complying with all Bureau work, health and safety policies and procedures, and taking reasonable care for your own health and safety and that of employees, contractors and visitors who may be affected by your conduct.

Getting to know the Bureau of Meteorology

The Bureau of Meteorology is one of the few organisations that touches the lives of all Australians and all Australia, every day. The Bureau works across Australia and remote islands, providing services from the Antarctic to beyond the equator, and from the Indian Ocean to the Pacific.We are Australia's national weather, climate and water agency, in the Agriculture, Water and Environment portfolio of the Australian Government, operating under the authority of the Meteorology Act 1955 and the Water Act 2007. We provide data, information, knowledge, insight and wisdom to help Australians prepare and respond to the realities of their natural environment, including droughts, floods, fires, storms, tsunami and tropical cyclones.

Our products and services include observations, forecasts, analysis and advice covering Australia's atmosphere, water, oceans and space environments. We undertake focused scientific research in support of our operations and services. Through regular forecasts, warnings, monitoring and advice, we provide one of Australia's most fundamental and widely used public services.

We have strong relationships with our customers, partners and stakeholders in Australia, including the Australian Community and the emergency services sectors, all-levels of Government, and focus sectors including aviation, agriculture, energy and resources, national security and water.