Digital Manager

Brandbank Group; City of Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Generous discounts across all Brandban

Australian Retail Group with global

Team culture and supportiveEnvironment

Employee Referral Program

Health and Wellbeing programs

Brandbank Day

You & Your Mate

Sample Sales

Pantry Perks

End-of-Trip Facilities

Job summary

Brandbank Group is seeking a Digital Manager to lead the daily operations of its Commonry digital channels and oversee ecommerce, site content, and marketing strategies. You will shape the digital customer experience across touchpoints and drive improvements with the Group Digital team.

The role requires 7+ years in ecommerce and digital marketing, plus strong analytics and stakeholder management skills to deliver results in a high-paced retail environment.

Qualifications

• 7+ years in ecommerce and digital marketing
• Strong communication and stakeholder management
• Attention to detail in fast-paced environment
• Experience with web design and UX standards
• Understanding of retail and social media

Responsibilities

• Lead day-to-day operations of all brand digital channels
• Test, configure, and implement web assets and promotions
• Coordinate production of web photography and digital assets
• Drive UX improvements across digital touchpoints
• Identify issues and maintain service quality
• Analyze data to uncover opportunities
• Collaborate with Customer Care to improve processes
• Execute brand digital marketing strategies across paid channels
• Work with brand teams to optimise asset use by channel

Skills

Ecommerce leadership

Digital marketing

Analytics

UX understanding

Stakeholder management

Education

Bachelor's degree in Commerce/IT

Tools

Adobe Creative Suite

Job description

An exciting opportunity has arisen for aDigital Manager to join our Group Digital Team.

This role will be responsible for the overall success of the Commonry digital business and will oversee the day-to-day brand website operations, marketplace channels, digital marketing strategies, and help shape the digital customer experience across all touchpoints.

THE ROLE:

• Lead the day-to-day operations of all brand digital channels, ensuring activities are actioned on time and in-line with brand marketing and product plans
• Ensure all web assets, content and promotions are tested, configured, and implemented
• Oversee and coordinate the production of web photography and other digital creative assets
• Work closely with the Group Digital team to identify, drive and coordinate the implementation of design and UX improvements across all digital touchpoints
• Identify and rectify issues, ensure service levels and quality standards are maintained
• Use data and analytics to identify areas of improvement and strategic opportunities
• Collaborate with Customer Care to help support the resolution of irregular customer issues and identify opportunities for improvement
• Delivery and execution of the brand digital marketing strategies across all paid channels
• Work closely with brand marketing teams to optimise the use of creative assets by channel

THE PERFECT FIT:

• A relevant tertiary or equivalent qualification in Commerce, Business, or Information Technology
• A minimum of 7 years’ experience operating an ecommerce business and digital marketing channels
• Well-developed communication, time management, analytical, and stakeholder management skills
• High attention to detail and problem-solving skills
• Ability to work in a high pressure and fast paced environment whilst maintaining composure
• Excellent data analysis & reporting skills
• Understanding of web design and UX standards
• Understanding of retail, digital marketing, and social media

ADDED BENEFITS

• Generous discounts across all Brandbank Brands!
• Opportunity to work for a uniquely Australian Retail Group with a global vision
• Supportive team culture and environment
• Employee Referral Program - be rewarded for referring great new people to our team
• Health and Wellbeing programs including an Employee Assistance Program.
• Brandbank Day - An additional day's leave to use however you like - whether it's for life admin, cultural celebrations, or simply recharging.
• You & Your Mate - Yes, we mean your dog! Bring your furry friend to work and make your day that little bit brighter.
• Sample Sales - Exclusive access to product samples at great prices - a fun and exciting benefit for anyone who loves our brands.
• Pantry Perks - Free breakfast and snacks available on-site for a quick pick-me-up.
• End-of-Trip Facilities - Including bike stands, showers, towel service, and ironing boards for those commuting in active ways.

To learn more and see all job listings, visit: www.commonry.com/careers

WHY COMMONRY?

Established in 2020, we are proud to be an Australian-owned brand with a commitment to delivering premium wardrobe solutions for the modern woman. At our core, we embrace a timeless approach to design, ensuring our pieces offer a contemporary style that resonates with our community. With a focus on design elevation, we will change your expectations of inclusive fashion. From carefully curated fabrics to thoughtful details, our collections are crafted to elevate your wardrobe effortlessly.

We're for everybody

We are committed to size-inclusive representation. We believe that fashion should be for everyone, regardless of shape or size. That's why we offer a range of sizes to cater to diverse body types, ensuring that every woman can find something that makes her feel confident and beautiful.

Our Vision is to become leaders of the new standard for modern fit.

ABOUT BRANDBANK GROUP:

Brandbank was founded on bold creative thinking. We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do. Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers. Brandbank Group consists of Seed Heritage, Unison, allkinds, Commonry & kikki.K.

Please note: Brandbank Group is not currently seeking support from recruitment agencies for this role and will not accept any unsolicited candidate profiles or associated fees. We encourage interested applicants to apply directly if they would like to be considered for this opportunity.