Digital Literacy Librarian, Reference Services

Supreme Court; Melbourne; On-site; AUD 75,000 - 95,000; Full time

Job summary

Court Services Victoria, based in Melbourne, is seeking a Digital Literacy Librarian to deliver education programs and reference services for Victoria's courts and legal profession.

The role involves creating and delivering digital literacy and legal research resources, collaborating with the Library Education & Communications Coordinator, and enhancing library services and education programs for practitioners.

Qualifications

• Tertiary qualification in Librarianship or related discipline.
• Eligibility for Associate (professional) membership of ALIA desirable.
• Experience in adult education, instructional design or professional learning.

Responsibilities

• Deliver digital literacy and legal research programs.
• Provide reference and research services to library users.
• Develop online CPD‑compliant learning modules.
• Analyse user needs and emerging legal information and technology trends to improve library services.
• Support colleagues and managers in continuous improvement initiatives.

Skills

Online research databases

MS Office

Library management systems

Content management systems

Education

Librarianship qualification

Job description

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/C01448DR

• Newly created position at the Law Library Victoria
• Drive digital literacy initiatives and deliver high-quality education and reference services
• Melbourne CBD, VPS4, Fixed term 12-months, Full-time

About us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

About the role

Offered initially on a 12-month contract with potential to extend, the Digital Literacy Librarian, Reference Services, plays a key role in advancing the objectives of the Library by delivering education programs and user-focused information services that support Victoria's courts and the legal profession.

Working as part of an integrated team and in collaboration with the Library Education & Communications Coordinator, the position develops and delivers innovative legal research, legal technology and digital literacy education programs and resources, that build practitioners' capability to use digital tools confidently, competently and responsibly.

The position fosters productive relationships with judicial officers, legal practitioners and other stakeholders, contributing to the ongoing development and improvement of the Library's services, collections and education programs.

Key accountabilities include:

• Driving digital literacy initiatives and deliver high-quality education and reference services that empower Victoria's courts and the legal profession to effectively access and use legal information.
• Providing reference and research services to library users by personally responding to service requests across the various service points of the library and updating the Library Request Management System (RMS).
• Designing, delivering and evaluating engaging digital literacy and legal research programs, including the development of online CPD-compliant learning modules.
• Analysing user needs and emerging legal information and technology trends to identify opportunities and recommend enhancements to library services, resources and programs.
• Contributing to the successful operation of the library service by providing a positive customer experience for all users of the library service and assisting colleagues and managers in continuous improvement initiatives to meet organisational objectives.

About you

• Applied expertise in online research databases, MS Office, library management systems and content management systems.
• Demonstrated interest in and awareness of emerging trends and developments in the library sector, publishing industry and digital communications tools and strategies.
• Demonstrated experience in developing and delivering adult education, instructional design or professional learning.
• Relevant tertiary qualifications in Librarianship or a related discipline, and eligibility for Associate (professional) membership o f the Australian Library Information Association are desirable.

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.

Applications close Wednesday 11 November 2026 at 11.59pm