Digital Infra Programs - Integration Services Specialist

Sydney Water; Sydney; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive Remuneration

24/7 Wellbeing Support

Discounted Private Health Insurance

Fitness Passport

Novated Leasing

Job summary

Sydney Water is seeking an experienced SAP specialist to implement and secure SAP solutions powering our operations. You will work with S/4HANA, SAP HANA, SAP Solution Manager, and SAP Cloud technologies to ensure secure, reliable system performance.

You will manage system administration, monitoring, patching, security audits, and disaster recovery, collaborating with cross-functional teams and aligning with ITIL processes. Australian citizens or permanent residents only.

Qualifications

• 8+ years hands-on experience in SAP technology delivery and operations.
• Experience with SAP On-Prem and Cloud environments.
• Australian citizens or permanent residents eligible to work in Australia.

Responsibilities

• Install, configure, and maintain SAP systems including SAP Solution Manager, SAP Landscape Management (SAP LAMA), S4, SAP BTP, SAP IDM, SAP ETD and SAP HANA.
• Monitor system performance, troubleshoot issues, and apply patches and upgrades.
• Ensure high availability and reliability of SAP systems.
• Support non-SAP tools like ARIS, SNOW, EPI-USE.
• Implement and maintain data and system security best practices; stay updated on patches.
• Coordinate transports across SAP environments (development, testing, production).
• Execute SAP system upgrades and migrations; test downtime and rollback procedures.
• Maintain disaster recovery procedures and regularly test recovery processes.
• Collaborate with functional teams, developers, and business users; communicate changes per Sydney Water processes.

Skills

SAP delivery experience

System administration

Team collaboration

Education

Bachelor's degree in IT/CS or equivalent

Tools

SAP S/4HANA

SAP HANA

SAP Solution Manager

SAP BTP (Cloud)

SAP IDM

SAP ETD

SNOW

ARIS

EPI-USE

SAP LAMA

RedHat/Windows servers

Azure

Job description

In this dynamic role, you'll be at the forefront of implementing and securing SAP solutions that power our operations

About us

At Sydney Water, we're passionate about making a difference to the lives of our customers and communities, and our employees. We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. Our people and their jobs are as diverse as the communities we serve.

What will you be doing?

In this dynamic role, you'll be at the forefront of implementing and securing SAP solutions that power our operations. You'll work with cutting-edge platforms like S/4HANA, SAP HANA, SAP Solution Manager, and SAP Cloud technologies to ensure seamless, secure, and efficient system performance.

Your role will involve:

• System Administration and Maintenance:
• Install, configure, and maintain SAP systems, including SAP Solution Manager, SAP Landscape Management (SAP LAMA), S4,BTP, SAP Identity Management (SAP IDM), and SAP Enterprise Threat Detection (SAP ETD) and SAP HANA.
• Monitor system performance, troubleshoot issues, and apply patches and upgrades as needed.
• Ensure high availability and reliability of SAP systems.
• Support and use of non-SAP products like ARIS, SNOW, EPI-USE are part of the role.
• Security and Authorization:
• Implement and maintain data and system security best practices.
• Stay informed about security patches and updates.
• Support regular security audits and address vulnerabilities.
• Ensure compliance with relevant standards (e.g., ITIL).
• Monitor the usage of licenses with SNOW Optimizer for SAP
• Backup and Recovery:
• Verify and maintain backup and recovery strategies for SAP databases and applications.
• Test and validate backup procedures to ensure data integrity.
• Performance Tuning and Optimization:
• Analyse system performance and identify bottlenecks.
• Optimize system parameters, memory usage, and database performance.
• Collaborate with other teams to enhance overall system performance.
• Change Management and Transport:
• Coordinate system transports (changes) across different SAP environments (development, testing, production).
• Ensure proper documentation and approval for transport requests.
• System Upgrades and Migrations:
• Execute SAP system upgrades and migrations.
• Collaborate with project teams to minimize downtime during upgrades.
• Disaster Recovery Execution:
• Maintain disaster recovery procedures for SAP systems.
• Regularly test and validate the recovery process.
• Collaboration and Communication:
• Work closely with functional teams, developers, and business users to understand requirements and provide technical support.
• Communicate effectively with stakeholders regarding system changes, upgrades, and incidents according to Sydney Water processes.
• Participate in audits and address any findings.
• Collaborate with all Digital teams and relevant frameworks to provide information on SAP services supporting, delivery, development, and continuous improvement of future foundation services.
• Managing a heavy workload with tight deadlines, competing commitments and priorities which require negotiating and continual re-prioritising of your work.
• Understanding the balance required of business-as-usual obligations and enablement/deployment of planned project work.
• Ensuring SAP services are maintained for Sydney Water's data and services whilst not unnecessarily inhibiting end user experience.
• Be enthusiastic and positive for digital workload migrations to the cloud, transforming the way we work and uplifting the user experience.

About the candidate

• A degree in IT, Computer Science, or equivalent experience.
• SAP certifications (highly regarded).
• 8+ years of hands‑on experience in SAP technology delivery and operations.
• Expertise in SAP On-Prem and Cloud environments.
• Experience with RedHat/Windows systems and SAP HANA/Oracle databases.
• Familiarity with SAP BTP, S4HANA, SAC, and Microsoft Azure.
• Strong understanding of foundational IT technologies and delivery operations.

Applicants must be Australian Citizens or Permanent Residents.

• Competitive Remuneration: We'll ensure that your skills and contributions are valued and rewarded appropriately.
• 24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.
• Discounted Private Health Insurance: Unlock affordable access to top‑tier health coverage with our discounted insurance plans.
• Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.
• Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.

For more information, or to request an accommodation information, you can contact [e-mail]

Please see Job Profile for the role's full accountabilities