Digital Experience Optimisation Lead (12-Month FTC)

Experimentation Jobs; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Commonwealth Bank is seeking a Digital Journey Optimisation Manager in Sydney to own the end-to-end digital publishing of web, app, and NetBank content using Adobe Experience Manager. You will lead experimentation and optimisation across the site with Adobe Target, and build Adobe Analytics dashboards to translate performance insights into actionable recommendations that improve customer journeys.

This role sits in the Acquisition, Engagement and Retention Crew of the Everyday Banking Domain.

Qualifications

• End-to-end digital publishing of web, app, and NetBank content using Adobe Experience Manager.
• Lead experimentation and optimisation across the site with Adobe Target.
• Build Adobe Analytics dashboards to translate performance insights into actionable recommendations.

Responsibilities

• Own end-to-end digital publishing of web, app and NetBank content using AEM.
• Lead site experimentation and optimisation initiatives using Adobe Target.
• Create and maintain Adobe Analytics dashboards to drive data-led recommendations.
• Collaborate within the Everyday Banking Domain's Acquisition, Engagement and Retention Crew.

Skills

Digital publishing

Experimentation leadership

Data-driven decision making

Tools

Adobe Experience Manager

Adobe Target

Adobe Analytics

Job description

Commonwealth Bank is seeking a Digital Journey Optimisation Manager in Sydney to own the end-to-end digital publishing of web, app, and NetBank content using Adobe Experience Manager. You will lead experimentation and optimisation across the site with Adobe Target, and build Adobe Analytics dashboards to translate performance insights into actionable recommendations that improve customer journeys.

This role sits in the Acquisition, Engagement and Retention Crew of the Everyday Banking Domain.