Digital & Ecommerce Specialist

Seven Miles Coffee Roasters; Sydney; On-site; AUD 99,000 - 121,000; Full time

Benefits offered by this job

OTE up to $110K

Two compulsory weekends per month

Office environment with progression

Stable weekday rhythm

No showroom maintenance thanks to the专

Job summary

Plush is seeking an enthusiastic Online Sales Consultant to join our North Ryde team. You will provide exceptional customer service and product knowledge to drive sales opportunities, delivering a memorable customer experience.

You will convert leads to sales, manage inbound inquiries from across Australia, and maintain strong client relationships. Enjoy a weekday office setting with clear progression paths and a competitive OTE.

Qualifications

• Experience selling furniture or high‑value items such as jewellery, cars, bedding, luxury goods or travel.
• Positive attitude and enthusiasm, especially during busy periods.
• Strong interpersonal skills with a focus on teamwork and collaboration.

Responsibilities

• Deliver outstanding customer service to create the optimal Plush experience.
• Utilize product knowledge and selling skills to achieve daily and weekly sales targets.
• Ensure accurate completion of sales order paperwork and internal documentation for timely order processing.
• Maximize sales through effective selling techniques, including room solutions and add‑on sales.
• Maintain a professional phone presence and polished communication.
• Be based at our North Ryde office.
• Convert leads to sales through expert product knowledge and needs-based selling.
• Handle inbound sales calls and enquiries from customers across Australia.
• Maintain strong follow-up and client relationship management.

Skills

Sales skills

Customer service

Interpersonal skills

Growth mindset

Organizational skills

Teamwork

Job description

With over 350,000 happy customers, 24 years of experience and 45 showrooms nation-wide, Plush staff pride themselves on being Australia’s sofa specialists.

Plush first opened its doors in Nunawading, Victoria in October 2000. The original concept for Plush or as it was known then, Plush Leather, was to provide customers with designer leather sofas at affordable prices. As one of Australia’s first specialist sofa providers, Plush Leather imported leather sofas direct from Italy and Asia, ensuring it had a competitive advantage over design, quality and price.

Fast-forward to today and we continue to elevate the network through our product offering, store refurbishments and an incredible buying team that leverages both custom designs and world‑leading manufacturers to deliver quality and style for our customers.

Join Plush today and discover the beauty of working for a prominent Australian retailer.

What We Offer:

• Annual On‑Target Earnings (OTE) up to$110K
• Work only 2 compulsory weekends per month(End of PR & Extension week) – all other weekends optional
• Office environment with clear pathways to internal progression
• No ticketing, cleaning, merchandising, or showroom maintenance –just sell!
• A stable weekday rhythm while still achieving retail‑style earnings

Job Description

We are seeking an enthusiastic and motivated Online Sales Consultant to join our Plush team at our Head Office in North Ryde.

In this role, you will provide exceptional customer service and product knowledge to drive sales opportunities and ensure customers have a memorable experience.

Key Responsibilities:

• Deliver outstanding customer service to create the optimal Nick Scali experience.
• Utilize your product knowledge and selling skills to achieve daily and weekly sales targets.
• Ensure accurate completion of sales order paperwork and internal documentation for timely order processing.
• Maximize sales through effective selling techniques, including room solutions and add‑on sales.
• A professional “phone voice” and polished communication skills
• Willingness to be based at our North Ryde office
• Convert leads to sales through expert product knowledge and needs‑based selling
• Handle inbound sales calls and enquiries from customers across Australia
• Maintain strong follow‑up and client relationship management

Qualifications

• Previous sales experience, ideally selling furniture or high‑value items such as jewellery, cars, bedding, luxury goods / travel, etc.
• Positive attitude and enthusiasm, especially during busy periods.
• Strong interpersonal skills with a focus on teamwork and collaboration.
• Open to feedback and eager to learn, demonstrating a growth mindset.
• Excellent organizational skills and the ability to manage multiple responsibilities.

If you’re passionate about sales and delivering exceptional customer service, we’d love to hear from you!

As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation.

For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 115 showrooms across Australia and New Zealand, with exciting plans for further expansion in 2026.

Join an iconic Australian retail organization and be part of an international ASX‑listed company that values career development in a supportive team environment.

What We Offer:

• Annual On‑Target Earnings (OTE) up to$110K
• Work only 2 compulsory weekends per month(End of PR & Extension week) – all other weekends optional
• Office environment with clear pathways to internal progression
• No ticketing, cleaning, merchandising, or showroom maintenance –just sell!
• A stable weekday rhythm while still achieving retail‑style earnings