Digital CX Architect – Lead Modern CX Platforms

DuluxGroup Ltd.; Melbourne; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Up to $1,000 net for health extras

Exclusive product discounts

20 weeks paid parental leave

Market-leading learning and development opportunities

Access to Wellbeing Hub

Job summary

A leading manufacturer in Melbourne is seeking a Digital Architect to support its digital transformation initiatives. The successful candidate will design digital solutions across platforms like CRM, customer loyalty, and e-commerce while collaborating with senior business leaders. A strong background in CRM systems such as SAP and Salesforce, coupled with experience in digital solution design, is essential. The role offers extensive career development opportunities and a supportive work environment.

Qualifications

• Strong hands-on experience with CRM and marketing systems.
• Proven ability to design and architect Digital solutions.
• Experience with complex organizations preferred.

Responsibilities

• Design and assist delivery of digital solutions across various platforms.
• Collaborate across brands to enhance customer experiences.
• Support implementation and transition to modern platforms.

Skills

CRM experience (SAP, Salesforce, HubSpot)

Digital/CX solution design

Enterprise software configuration

Stakeholder management

Customer experience platforms familiarity

Education

Degree qualification

Tools

Microsoft Dynamics 365

Salesforce

SAP CX

Job description

Sign in to set job alerts for “Community Relations Coordinator” roles.

10,000+ Community Relations Coordinator Jobs in United States

Information and Outreach Program Coordinator

Community Engagement Coordinator, Bureau of Bronx Neighborhood Health

Community Outreach and Communications Coordinator

Community Engagement/Outreach Coordinator

Elementary School Coordinator - Office of Community Collaboration

Community Outreach Coordinator - Communications & Outreach Division

Community Engagement/Outreach Coordinator

Marketing & Community Relations Coordinator

Research Community Engagement Specialist

Community Ambassador Coordinator - (Administrative Analyst I) - County Admin., Human Rights & Equity

Associate Public Engagement Representative (Bilingual Candidate Preferred)

Outreach Coordinator - Independent Living

Community Engagement Officer (Public Info Rep)

Community Partnerships and Membership Coordinator

Outreach and Community Engagement Coordinator