Digital Coordinator

Environment Protection Authority; City of Parramatta; On-site; AUD 125,000 - 152,000; Full time

Benefits offered by this job

Employee benefits

Flexible working

Job summary

The NSW Environment Protection Authority (EPA) is seeking a Digital Coordinator based in Parramatta. You will play a key role in coordinating activities across a portfolio of digital initiatives, working with business and technical stakeholders to deliver outcomes and ensure governance and risk management are effective.

You will drive end-user testing, business readiness, and training, ensuring successful adoption of digital services and improvements to customer experience and operational

Qualifications

• Relevant tertiary qualifications and/or proven experience in digital/technology delivery within a complex organisation.
• Experience coordinating user acceptance testing, training materials, and stakeholder engagement.

Responsibilities

• Coordinate activities across multiple digital initiatives to deliver outcomes.
• Assist with risk management, governance, and delivery milestones.
• Coordinate end-user testing, business readiness activities, and training to ensure successful adoption.

Job description

Digital Coordinator

• Join a purpose-led organisation and make a difference to the environment and our community
• Environment Officer Class 10
• Remuneration starting from $138,454 plus superannuation
• Enjoy employee benefits and flexible working options
• One ongoing role available
• Role based in Parramatta

The opportunity

Join the NSW EPA's Digital Programs team and play a key role in delivering innovative digital solutions that support environmental regulation and community outcomes across New South Wales. As a Digital Coordinator, you will contribute to the successful delivery of a diverse portfolio of digital initiatives, working closely with business and technical stakeholders to coordinate activities, manage risks, support governance, and drive positive delivery outcomes.

This dynamic role offers the opportunity to work across multiple projects and priorities simultaneously, requiring strong organisational skills, sound judgement, and the ability to adapt to changing business needs. You will play an important role in ensuring solutions are successfully adopted by users through the coordination of end-user testing, business readiness activities, training, and stakeholder engagement. Your work will directly contribute to improving digital services, enhancing customer experiences, and delivering operational efficiencies across the EPA.

About you

To be successful in this role, you will be a motivated and highly organised with experience supporting the delivery of digital and technology initiatives within a complex organisation. You thrive in fast-paced environments and have demonstrated ability to manage competing priorities, coordinate multiple workstreams, and deliver outcomes within agreed timeframes.

You have strong communication and stakeholder engagement skills, enabling you to build productive relationships with business users, technical teams, vendors, and project stakeholders. You are experienced in coordinating user acceptance testing, facilitating workshops, developing training materials, and delivering training sessions to a diverse workforce with varying levels of digital capability. You enjoy solving problems, identifying opportunities for improvement, and supporting successful change adoption across the organisation

Please note that it is an essential requirement of this role for the successful candidate to have relevant tertiary qualifications and/or proven experience in a related field.

About the team

The Digital Programs team delivers a broad portfolio of strategic digital and technical initiatives that support the EPA's mission of protecting and enhancing the environment of New South Wales. Working across regulatory, operational, policy, corporate, and technology functions, the team drives digital transformation, modernisation, and continuous improvement through the delivery of secure, customer-focused digital solutions.

We are a collaborative, inclusive, and high-performing team that values innovation, continuous learning, and shared success. Our team works closely with business stakeholders to ensure new systems and processes meet user needs, are thoroughly tested, and are supported by effective training and change activities. Joining the team offers the opportunity to work on meaningful projects, build strong professional networks, and contribute to outcomes that benefit both the community and the environment.

For more information about the role, please read the Digital Coordinator - EO10 - Role Description.DOCX

About us

As the environmental steward and regulator of our State we are committed to a sustainable future.

Our people are proud to play a role in protecting the environment of NSW. We partner with Aboriginal people, industry and the wider community to protect, restore and enhance our diverse ecosystems.

We bring scientific expertise, experience and actions to inspire innovative solutions as we transition our state to a circular economy.

As we respond to urgent current issues, including climate change, we educate and support our stakeholders to create an environmentally healthy future.

Join us on our mission to protect tomorrow together.

Applications close: Tuesday 22 September 2026 at 11:55pm

Should you require further information about the role, please contact Peter Stuart at [e-mail].

Our commitment to diversity and inclusion

If you require a reasonable adjustment for your application process, please contact our Talent Acquisition team at [e-mail] and please mention reference 552886.

If you are Aboriginal or Torres Strait Islander, please use our Aboriginal applicants guide to assist with applying for roles, or contact our Aboriginal Employment Pathways team for a yarn.

For more information on reasonable adjustments to recruitment processes, please click here.