Digital Communications Manager at NSW Government

NSW Government; Sydney; On-site; AUD 138,000 - 156,000; Full time

Benefits offered by this job

Flexible work opportunities

Salary packaging and meal ent. benef.

Accrued days off (ADOs)

Fitness passport

Employee assistance program (EAP)

Job summary

NSW Government in Sydney is seeking a Digital Communications Manager to lead the strategic development and ongoing management of web-based platforms, including the website and intranet. You will champion a digital-first approach, ensure accessible content, and collaborate with internal stakeholders and digital health colleagues to improve systems.

The role requires strong content management, stakeholder engagement, and experience with CMS and Adobe Creative Cloud, with a focus on compliance with

Qualifications

• Resume outlining experience (max 5 pages)
• Qualifications in digital communications or related discipline
• Ability to engage with stakeholders to review and improve online communications
• Experience in web maintenance and content publishing using CMS

Responsibilities

• Lead the strategic development, optimisation and ongoing management of SCHN’s web-based digital communication platforms (website and intranet)
• Foster internal partnerships to ensure content alignment and brand integrity across digital channels
• Provide reporting, continuous improvement and guidance on best-practice digital communication

Skills

Digital communications

Content management

Stakeholder engagement

Web maintenance

Adobe Creative Cloud

Team leadership

Education

Tertiary qualification in digital communications

Tools

Content management systems

Job description

Apply for Digital Communications Manager at NSW Government in Sydney, NSW, AU. This Full time on site position offers great opportunities for career growth. Reference number REQ690773 Occupation Communications Marketing and Media Work type Full-Time Location Sydney - Greater West Salary Information $137525 - $156231 Closing date 13 September 2026 at 11:59pm Employment Type: Permanent Full Time Position Classification: Health Mgr Lvl 3 Remuneration: 137525 - 156231 full-time equivalent base salary range (+12% super + 17.5% leave loading and salary packaging) Hours Per Week: 38 Requisition ID: REQ690773 Location: Network Applications Close: Midnight on 20 September 2026 For role related queries or questions contact Matthew Satherley on [e-mail]

At the Sydney Children’s Hospitals Network, every role helps children and young people live their healthiest lives. As the largest paediatric health service in Australia, we care for thousands of children each year, in hospital and at home. Our people are united by compassion, collaboration and excellence in care. We are seeking a dedicated and motivated individual to join Sydney Children’s Hospitals Network’s (SCHN) Communications and Engagement Directorate. In a collaborative and supportive environment, you will lead the strategic development, optimisation and ongoing management of SCHN’s web-based digital communication platforms, including the website and intranet. Using your expertise in digital communications, content management and stakeholder engagement, you will support a paper-lite, digital-first approach, ensuring online content is accessible, consistent, user-focused and aligned with both NSW Government standards and SCHN’s corporate identity. You will work with internal stakeholders, content owners, digital agencies and Digital Health colleagues to improve platforms, support best-practice digital communication, provide reporting and lead continuous improvement. This is an exciting opportunity for a digital communications leader seeking to drive contemporary, accessible and effective digital engagement across SCHN.

What you'll be doing

The Communications and Engagement Directorate is responsible for implementing the communication, media and engagement strategies, maximising positive communication opportunities, and promoting the Sydney Children’s Hospitals Network (SCHN), its facilities and associated institutions. The Digital Communications Manager leads the strategic development, optimisation and ongoing management of web-based digital communication platforms. The role fosters strong internal partnerships to ensure alignment, consistency of content and integrity of content and brand across digital channels.

Additional Benefits (where applicable): Flexible work opportunities, Salary packaging and meal entertainment benefits, accrued days off (ADOs), fitness passport, employee assistance program (EAP)

• A resume (maximum 5 pages) outlining your experience
• Relevant tertiary qualifications in digital communications or related discipline, or equivalent demonstrated experience, or a combination of study and work experience.
• Demonstrated ability to engage and collaborate with stakeholders to review, enhance and continuously improve online communications and website information architecture.
• Proven capability to assess digital communications activities and provided informed advice to management on technical, operational and communications matters.
• Extensive experience in web maintenance and content publishing using a range of content management systems, with strong awareness of emerging digital trends and technologies.
• Proficiency in Adobe Creative Cloud for the development of high-quality digital and web-based materials.
• Demonstrated ability to work both independently and within a team, including management of complex stakeholder relationships to achieve business outcomes.
• Strong organisational skills with the ability to manage competing priorities meet tight deadlines and adapt to changing circumstances.

Child Safe Standards

SCHN is committed to maintaining a child-safe environment that respects and upholds the rights of children and young people, in line with NSW Health’s commitment to the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Additional Information

SCHN is an Equal Opportunity Employer that values diversity, recognising that a diverse workforce strengthens our culture and enhances the care we provide to children, young people and their families. Permanent NSW Health roles require Australian citizenship or permanent residency. Temporary visa holders may be considered where no suitable Australian citizen or permanent resident is identified. NSW Health vaccination and screening requirements must be met prior to commencement. This position requires a Working with Children Check (WWCC) issued by the Office of the Children’s Guardian. Where required, overseas qualifications must be formally assessed by the Department of Education or relevant authority for recognition in Australia. An Eligibility List may be created for future permanent and temporary full or part time vacancies.

Aboriginal and Torres Strait Islander applicants

Aboriginal and Torres Strait Islander people are strongly encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families. For application support, visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application, or contact the SCHN’s Aboriginal Workforce Consultant at [e-mail]

For technical support please contact 1300 679 367

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