Digital Communications Advisor

Department of Jobs, Skills, Industry and Regions VIC; Melbourne; On-site; AUD 101,000 - 114,000; Full time

Job summary

Department of Jobs, Skills, Industry and Regions VIC in Melbourne is seeking a Digital Communications Advisor (Study Melbourne) to design and publish accessible digital content for international student audiences. You will manage the Study Melbourne website, create tailored landing pages, and craft newsletters and social media content in English and Simplified Chinese.

You will combine digital platform administration with analytics-driven improvements, working with a collaborative team across

Responsibilities

• Designs and publishes clear, accessible digital content for international student and industry audiences.
• Manage and improve the Study Melbourne website and build tailored landing pages.
• Develop audience-focused content for newsletters and social media channels.
• Provide analytics-driven improvements to digital platforms and governance.

Job description

Department of Jobs, Skills, Industry and Regions VIC – Melbourne VIC

The Department of Jobs, Skills, Industry and Regions is focused on growing Victoria’s prosperity, building the productive capacity of our economy and increasing participation – by creating more opportunities for people through skills and jobs; helping businesses and industries to thrive; and building vibrant communities and regions. For more information, see the DJSIR Strategic Plan 2023-2027.

Our work spans numerous portfolios, supporting departmental ministers and operating across metropolitan, regional and international offices.

The Department welcomes and encourages applications from diverse applicants, including First Peoples, refugees or asylum seekers, people from culturally and linguistically diverse (CALD) backgrounds, LGBTIQ+ people and people with disability. All roles at DJSIR can be worked flexibly and we offer reasonable adjustments for applicants with disabilities.

Digital Communications Advisor (Study Melbourne)

• Salary: $100,894–$114,476 plus superannuation
• Fixed term until 30 June 2027
• Usual hours of work: Full time
• Usual work location: 121 Exhibition Street Melbourne (flexibility may be available)

The Role

The Digital Communications Advisor (Study Melbourne) designs and publishes clear, accessible and engaging digital content for international student and industry audiences, helping position Victoria as a leading study destination. You will manage and continuously improve the Study Melbourne website, build tailored landing pages, and develop audience-focused content for newsletters, Western and Chinese social media channels and direct marketing. The role combines digital platform administration and governance with analytics-driven improvement, making it ideal for a collaborative communicator with experience creating content in English and Simplified Chinese.

Main Accountabilities

• Provides professional scientific, technical or specialist advice based on field of expertise.
• Develops and implements operational communication and consultation strategies on specific projects.
• Provides specialist administrative and corporate support expertise.
• Conveys specialist concepts and policies to clients, staff and stakeholders.
• Drafts reports and recommendations by interpreting and analysing data.

The Team

The position of Digital Communications Advisor (Study Melbourne) forms part of the Trade, Global Engagement, International Education and Migration Branch within the Industry, Trade and Investment group.

The Branch connects Victoria to global opportunities by building export capability, promoting Victoria's industry capabilities and attracting and retaining global talent. The International Education and Study Melbourne team supports international students and education providers and maintains Victoria's position as a destination and partner of choice. The Brand and Digital Engagement team manages the Study Melbourne, Global Victoria and Invest Victoria brands and delivers engagement initiatives promoting trade, investment and international student services.

About You

You adapt quickly to changing priorities and work collaboratively across organisational boundaries. Your strong interpersonal skills enable you to understand different perspectives and tailor communications to audience needs and preferences. You partner with users, stakeholders and experts to understand user needs, bring ideas and insights into the design process, and ensure decisions are made within agreed timeframes.

Further Information

For a confidential discussion, please contact Clare Steven, Manager Brand and Digital Engagement, on 0409 466 *** or ************@global.vic.gov.au.

The Department is committed to creating and maintaining a child safe organisation. We have zero tolerance of child abuse and are committed to taking the necessary steps to protect children from harm by adopting a preventative, proactive and participatory approach to child safety in accordance with the Child Safe Standards.

Successful candidates will be required to undergo a National Police Records Check prior to commencing employment with the Department. For further information on the position, please refer to the attached position description.

Please note: We are committed to inclusive recruitment. If you require an adjustment to participate in any stage of the recruitment process or have a particular requirement to be communicated with by either telephone or email only, please notify the DJSIR Talent Acquisition Team on 0472 875 ***, or via email at ***********@ecodev.vic.gov.au with the position number in the subject line.

Applications close at 23:59pm on 15 November 2026.