DevOps Engineer

Verra Mobility; City of Melbourne; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work model

South Melbourne office & home

Job summary

Verra Mobility, a global leader in smart mobility, is seeking a DevOps Engineer to join the SaaS Operations Support team in South Melbourne. You will operate and improve AWS-hosted SaaS platforms, strengthen automation and deployment capabilities, and support Kubernetes environments.

This hands-on role involves production ownership, incident response, and collaboration with engineering, product and support teams in an agile environment.

Qualifications

• 3+ years' experience in DevOps, Cloud Engineering, Site Reliability Engineering or a similar role.
• Strong hands-on AWS experience within production environments.
• Practical experience with Kubernetes, ideally Amazon EKS.
• Strong Infrastructure as Code capability using Terraform, CloudFormation or similar.
• Experience building and supporting CI/CD pipelines.
• Scripting capability using Shell, Python or PowerShell.
• A sound understanding of networking, cloud security, IAM and infrastructure fundamentals.
• Experience supporting highly available, customer-facing or SaaS platforms.
• Strong troubleshooting skills and the ability to work effectively during production incidents.

Responsibilities

• Build, operate and improve AWS infrastructure across services including EKS, EC2, RDS, Lambda, IAM, S3 and Route 53.
• Manage Kubernetes workloads and the EKS platform lifecycle, including upgrades, deployments, troubleshooting and operational stability.
• Build and improve CI/CD pipelines using tools such as GitHub Actions and Bamboo.
• Develop and maintain reusable Infrastructure as Code using Terraform, CloudFormation or similar technologies.
• Monitor platform performance and availability using New Relic, Prometheus and Grafana.
• Lead and support P1/P2 production incident response, root cause analysis and preventative actions.
• Contribute to platform reliability, automation, scalability, security and operational improvement initiatives.
• Work closely with engineering, product and support teams within an agile delivery environment.
• Participate in the DevOps on-call roster, providing out-of-hours support for critical production incidents.

Skills

DevOps

AWS

Kubernetes

Terraform

CI/CD

Scripting

Networking

SaaS support

Tools

Git

GitHub Actions

Bamboo

Jira

SonarQube

Veracode

New Relic

Prometheus

Grafana

Job description

Verra Mobility is a global leader in smart mobility, developing technology-driven solutions that help make transportation safer and more efficient. Our platforms support government, enforcement, tolling and commercial mobility customers across Australia, North America and Europe.

As we continue to expand and modernise our cloud platforms, we are looking for a DevOps Engineer to join our SaaS Operations Support team in South Melbourne.

This is a hands‑on role with genuine production ownership. You will operate and improve AWS-hosted SaaS platforms, strengthen automation and deployment capability, support Kubernetes environments and contribute to broader platform modernisation initiatives across APAC.

The role

As a DevOps Engineer at Verra Mobility, you will:

• Build, operate and improve AWS infrastructure across services including EKS, EC2, RDS, Lambda, IAM, S3 and Route 53.
• Manage Kubernetes workloads and the EKS platform lifecycle, including upgrades, deployments, troubleshooting and operational stability.
• Build and improve CI/CD pipelines using tools such as GitHub Actions and Bamboo.
• Develop and maintain reusable Infrastructure as Code using Terraform, CloudFormation or similar technologies.
• Monitor platform performance and availability using New Relic, Prometheus and Grafana.
• Lead and support P1/P2 production incident response, root cause analysis and preventative actions.
• Contribute to platform reliability, automation, scalability, security and operational improvement initiatives.
• Work closely with engineering, product and support teams within an agile delivery environment.
• Participate in the DevOps on-call roster, providing out-of-hours support for critical production incidents.

What you bring

• 3+ years' experience in DevOps, Cloud Engineering, Site Reliability Engineering or a similar role.
• Strong hands‑on AWS experience within production environments.
• Practical experience with Kubernetes, ideally Amazon EKS.
• Strong Infrastructure as Code capability using Terraform, CloudFormation or similar.
• Experience building and supporting CI/CD pipelines.
• Scripting capability using Shell, Python or PowerShell.
• A sound understanding of networking, cloud security, IAM and infrastructure fundamentals.
• Experience supporting highly available, customer-facing or SaaS platforms.
• Strong troubleshooting skills and the ability to work effectively during production incidents.

Experience with tools such as Git, GitHub Actions, Bamboo, Jira, SonarQube, Veracode, New Relic, Prometheus and Grafana will be well regarded.

Why Verra Mobility?

You will work on technology that supports real-world transport and public safety outcomes, with exposure to both modern cloud-native architecture and established production platforms.

The role offers:

• Broad technical ownership across cloud infrastructure and platform operations.
• Exposure to major customer and technology initiatives across APAC.
• Opportunities to improve automation, reliability and engineering practices.
• A collaborative international technology environment.
• Hybrid working from our South Melbourne office and home.

Our values

Our values guide how we work and make decisions:

Do What's Right | Choose Courage Over Comfort | Win Together | Own It

• Own It.We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
• Do What's Right.We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
• Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
• Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.