DEVELOPMENT SUPPORT OFFICER

Brisbane City Council; City of Brisbane; On-site; AUD 76,297 - 81,262; Full time

Benefits offered by this job

Flexible Working Hours

Free Gym and Wellness Centre

Award-Winning Superannuation Fund

Generous Leave Provisions

Competitive Salary

Job summary

An established industry player is seeking multiple Development Support Officers to join their dynamic team. This role offers a unique opportunity to contribute to Brisbane's growth while ensuring high-quality customer service. You'll be part of a collaborative environment where your administrative skills will shine, and you'll engage with various stakeholders, enhancing your understanding of development processes. With a focus on performance excellence, you'll have the chance to develop your career within a supportive and inclusive workplace. If you're detail-oriented and thrive in fast-paced settings, this role is perfect for you.

Qualifications

• Experience in a fast-paced administrative environment with a track record of accuracy.
• Ability to develop and maintain effective relationships with a variety of stakeholders.

Responsibilities

• Ensure high-level customer service within the Development Services team.
• Engage with stakeholders while participating in business projects and improvement activities.

Skills

Customer Service

Administrative Skills

Interpersonal Skills

Attention to Detail

Communication Skills

Education

Relevant Qualifications in Administration or a Related Field

Tools

Microsoft Office

Job description

Personnel Area: City Planning & Sustainability

Branch: Development Services

Salary Range: (Band 3) AUD $76,297 to $81,262 annually + superannuation + benefits (Remuneration stated is for the full-time positions)

Work type: Multiple Temporary full-time positions

Duration: Up to 12 months

Location: Brisbane Square (BSQ)

Our Business – City Planning and Sustainability

Our people are in a unique position to shape Brisbane to be an amazing city that is liveable, vibrant, prosperous, connected, green and sustainable. Working in close collaboration, the five branches of City Planning and Sustainability division work on strategic and operational plans to deliver on Brisbane Vision 2031 and shape Brisbane into a city that residents will be proud of, support an economy where businesses thrive, and design a world-class destination for the Brisbane 2032 Olympic and Paralympic Games.

Being part of our inclusive team gives you meaningful opportunities to contribute to this Vision. Our culture is shaped by:

• fostering connections across our business to collaborate and build positive relationships
• generosity of our time, expertise and knowledge in giving to each other and social causes
• collaborating with the community to work together to support the city, broader economic, social and environmental outcomes
• being agile and pursuing new ideas and innovative solutions to improve how we deliver
• recognising and celebrating our success through recognition, feedback and internal and external awards
• offering career mobility and development opportunities across our whole business.

Our Branch - Development Services

We play a key role to facilitate Brisbane’s growth so our unique, subtropical capital continues to offer quality of life for visitors and residents.

Our branch is the destination for applications relating to development, including engineering and plumbing. We have an amazing team of dedicated, passionate and service-focused professional people who have our residents, building construction industry and communities at the heart of what they do.

The Role

There are multiple temporary full-time Development Support Officer vacancies within our Development Services team. These roles are based at Brisbane Square.

As a Development Support Officer, you will play a critical role in ensuring our branch delivers high-level customer service.

Having an eye for detail, your experience working in a fast-paced administrative environment means you will have a demonstrable track record of completing tasks quickly and accurately.

Possessing proficiency in the use of enterprise software packages including Microsoft Office, you will be able to understand the associated development rules, regulations, and legislation that guide our daily activities.

Being a Development Support Officer is a great opportunity for you to develop your knowledge of the development assessment process as you will be regularly engaging with an array of stakeholders such as planners, engineers, specialists and plumbers while participating in a variety of activities including business projects and improvement activities.

To be successful you will have:

• the ability to contribute to team direction, give and receive feedback and achieve agreed performance standards in order to contribute to a culture of performance excellence
• experience in supporting a team to achieve outcomes and timeframes
• experience in completing high-quality operational tasks accurately and on time
• experience in developing and maintaining effective relationships with customers
• experience in/or ability to rapidly acquire an understanding of and apply relevant legislation and Council policies and procedures
• experience in communicating clearly in writing and orally and demonstrated interpersonal skills
• a high level of proficiency in commonly used computer systems and software.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award-winning superannuation fund
• generous leave provisions
• competitive salary.

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.

Please note: This role will require a Criminal History Check.

For more information: Please call Robert Payie on 07 3178 3950

Closing Date: Wednesday 19 March 2024 at 11:55pm AEST

Brisbane City Council is a multi-award-winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and since 2018 has been recognised with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.