Development Compliance Administration Officer

Snowy Monaro Regional Council; Cooma; On-site; AUD 72,000 - 80,000; Full time

Job summary

Snowy Monaro Regional Council is seeking an Development Compliance Administration Officer to provide high-level administration for the Development and Building Certification Department. You will manage compliance, audits and inspection reports and deliver excellent customer service to internal and external clients.

You will assist in lodging and issuing Construction Certificates, Occupation Certificates and related documents, maintain the Fire Safety Certificates Register and help evolve data

Qualifications

• High level office, secretarial and administration skills.
• Demonstrated ability to manage competing priorities, maintain accurate records, provide high-quality customer service, and support the efficient operation of a busy office environment
• Excellent customer service philosophy allowing the position to deal effectively with a diverse range of clients and situations.
• Proven highly developed oral and written communication skills.
• Extensive working knowledge of all Windows and Microsoft Office products.
• Ability to consistently produce quality work to agreed deadlines.
• Demonstrated ability to work in a team environment.
• Knowledge and understanding of the principals of EEO and WHS.
• A working knowledge of fundamental town planning & construction industry processes and procedures.
• An understanding of urban, rural and alpine development issues.

Responsibilities

• Provide administrative and secretarial support to the Development and Building Certification Department including the preparation of compliance, audit and inspection program reports.
• Provide a high standard of customer service support to both internal (Council) and external (public) customers through all communication mediums.
• Assist with the lodgement and issuance of Construction Certificates, Complying Development Certificates, Occupation Certificates, Building Information Certificates, Section 68 applications and provide any other admin support to the Building Certification team deemed necessary.
• Maintain the Fire Safety Certificates Register.
• Promptly and accurately register and record all correspondence and documentation into Council’s electronic Records Management System.
• Assist in the development, implementation and ongoing maintenance of data management systems for the Development and Building Certification Department.
• Promote information sharing and knowledge transfer to drive evidence-based decision-making, enhance capability and optimise capacity.
• Contribute to the performance of Council: demonstrate professional conduct, make the best use of knowledge, experience and skills and be accountable for own decisions and actions.
• Contribute to a safe workplace: comply with legislative and organisational requirements and be accountable for own decisions and actions.

Skills

Administrative skills

Customer service

Record keeping

Communication skills

Teamwork

WHS/EEO knowledge

Town planning knowledge

Tools

Microsoft Office

Job description

Development Compliance Administration Officer

$72,137 - $79,626 a year

Full time, Permanent

1d ago , from Snowy Monaro Regional Council

Package: $72,137 - $79,626 + 12% Super(Grade 6 of the SMRC Salary System 2026-2027)

About The Region: The Snowy Monaro region is a unique and culturally diverse region of south-east NSW. From our history of the Snowy Hydro Scheme, our proud agricultural industry and popular ski resorts, we are a region that has a lot to offer. Withfantastic lifestyle choices, whether you are anadventure seekeror prefer the finer things in life, we really can offer it all, and all within close proximity to our nation’s capital Canberra.The Snowy Mountains region is packed with year-round experiences with so much more than snow sports and alpine walks. Glorious wildflowers blanket the alpine landscape of Kosciuszko National Park during summer, and if you love adventure sports there's rock climbing, kayaking, caving, fishing, horse riding, mountain biking, and 4WD touring activities to get your heart racing.Explore the famous Snowy River and go skiing or snowboarding on the slopes of Perisher and Thredbo - or camp under the stars at some of the most picturesque campgrounds in NSW. You'll never forget the rugged alpine scenery of Australia's largest national park. Snowy Monaro Regional Council employs over 380 staff from all walks of life and working with us will give you the opportunity to enjoy our beautiful surrounds, progress your career and make a difference in our local community.

About the Role:

• Provide administrative and secretarial support to the Development and Building Certification Department including the preparation of compliance, audit and inspection program reports.
• Provide a high standard of customer service support to both internal (Council) and external (public) customers through all communication mediums.
• Assist with the lodgement and issuance of Construction Certificates, Complying Development Certificates, Occupation Certificates, Building Information Certificates, Section 68 applications and provide any other admin support to the Building Certification team deemed necessary.
• Maintain the Fire Safety Certificates Register.
• Promptly and accurately register and record all correspondence and documentation into Council’s electronic Records Management System.
• Assist in the development, implementation and ongoing maintenance of data management systems for the Development and Building Certification Department.
• Promote information sharing and knowledge transfer to drive evidence-based decision-making, enhance capability and optimise capacity.
• Contribute to the performance of Council: demonstrate professional conduct, make the best use of knowledge, experience and skills and be accountable for own decisions and actions.
• Contribute to a safe workplace: comply with legislative and organisational requirements and be accountable for own decisions and actions.

About You:

To be successful in this role you will have:

• High level office, secretarial and administration skills.
• Demonstrated ability to manage competing priorities, maintain accurate records, provide high-quality customer service, and support the efficient operation of a busy office environment
• Excellent customer service philosophy allowing the position to deal effectively with a diverse range of clients and situations.
• Proven highly developed oral and written communication skills.
• Extensive working knowledge of all Windows and Microsoft Office products.
• Ability to consistently produce quality work to agreed deadlines.
• Demonstrated ability to work in a team environment.
• Knowledge and understanding of the principals of EEO and WHS.
• A working knowledge of fundamental town planning & construction industry processes and procedures.
• Basic working knowledge of EP&A Act, Local Government Act, Building Code of Australia & relevant regulations.
• An understanding of urban, rural and alpine development issues.

Enquiries

At Snowy Monaro Regional Council, we are committed to providing EEO and embracing diversity. We are an inclusive workforce which reflects the unique region, community, and customers we serve. In addition to providing an encouraging and positive environment, Council is a smoke free work environment.

Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

Moving to the Snowy Monaro Region?

The Welcome Experience is a free service for essential workers and their families who are considering moving to or have moved to regional NSW. Local Connectors make moving easier by helping you find a home, schools, childcare, job opportunities for your partner, and connections with the community. Learn more at nsw.gov.au/welcomeexperience