Despatch Manager - Full Time - Darwin

Amart Furniture; Darwin; On-site; AUD 85,000 - 105,000; Full time

Benefits offered by this job

Career progression

Ongoing training & leadership dev

Weekly incentive program

Team member discounts

Giving back

Amart DNA

Job summary

Amart Furniture in Darwin is seeking a Despatch Manager to lead a team responsible for daily workflow, stock handling, and customer service at the dock.

The role emphasizes safety leadership, incident prevention, and hands-on supervision of stock movement and equipment usage.

Qualifications

• Experience leading a warehouse or despatch team.
• Ability to plan and delegate daily workflow.
• Strong focus on safety and compliance.

Responsibilities

• Lead a Despatch Team to plan and delegate daily workflow.
• Ensure accurate stock movement and container unloads.
• Coach and develop team while maintaining safety standards.
• Deliver exceptional customer service at dock and within operations.

Skills

Leadership / People management

Team communication

Safety awareness

Tools

Forklift

GOGO equipment

Order Stock Picker

Job description

Despatch Manager - Full Time - Darwin Amart Furniture Darwin City, NT, AU

At Amart, we are passionate about helping transform the homes of everyday Australians. We've grown into a true destination for stylish, affordable furniture and homewares and we are proud to be Australia's leading furniture retailer. Our stores are powered by passionate people who bring energy, care and drive to everything they do.

That's the Amart DNA.

ABOUT THE ROLE

As a Despatch Manager you will lead a team of Despatch Team Members, and you will be responsible for planning and delegating the workflow of each day.

You'll love staying active, as this role requires frequent heavy lifting, and you'll need to champion the focus of safety in the workplace by educating and leading your team on the policies and procedures in place to keep them safe at all times. You'll be actively involved in the movement and handling of stock, including container unloads. Equipment is available to support the team (GOGO, Forklift, Order Stock Picker), with relevant licences preferred but not essential as training can be provided.

You'll be responsible for making sure your team consistently provides exceptional customer service, and you'll do whatever it takes to make sure each customer leaves your dock with a smile.

Safety is paramount at Amart. As a Manager you are expected to champion the importance of working safely at all times. You will contribute to the safety management system by identifying hazards and engaging with the Safety Advisor to review safe work procedures. You are responsible for ensuring your team are trained in all applicable safe work procedures and that they adhere to these at all times.

ABOUT YOU

Your previous leadership or supervisory experience within a warehouse environment will set you up for success in this role. You'll lead by example and challenge your team to grow in their skills, by identifying areas for improvement, and recognizing them when they do well. With many large items of stock constantly coming and going from your dock, you will need to be organised, have attention to detail, and be able to communicate effectively with your team. You'll bring flexibility across weekdays and weekends to support the nature of our retail business.

WHY AMART?

Our culture is genuinely people-first. If you want more than "just a job" and want a career where you can step, Amart is the place to do it. What you'll love:

• Career progression that's real - we actively develop leaders and promote from within
• Ongoing training & leadership development - including programs designed to grow future Store Managers
• Weekly incentive program - immediate recognition for strong results
• A supportive, high-energy team that celebrates wins together
• Team member discounts - industry-leading savings for you and your family
• Giving back - make a difference through our partnership with Ronald McDonald House Australia
• Amart DNA - a culture built on being bold, caring and customer-obsessed