Department Manager – Flemington

Nelson Alexander Real Estate; Melbourne; On-site; AUD 90,000 - 140,000; Full time

Job summary

Nelson Alexander Real Estate in Melbourne seeks an experienced Department Manager to lead the Property Management team, shape the department's future, and cultivate a positive culture where staff thrive.

You will develop high-performing teams, drive operational excellence and exceptional client service, and ensure the department reflects Nelson Alexander's values while delivering trust and integrity to clients.

Qualifications

• Proven leadership experience in property management.
• Excellent communication and relationship-building skills.
• Calm, empathetic, fair leadership with ability to motivate.
• Current Victorian drivers licence or willingness to obtain one.

Responsibilities

• Lead the Property Management team and foster a high-performing culture.
• Drive operational excellence and deliver exceptional client service.
• Influence how the department operates to reflect Nelson Alexander values.
• Develop staff and succession planning within the team.

Skills

Leadership

Property Management

Communication

Conflict Resolution

Emotional Intelligence

Education

Estate Agent's licence / Agent's Representative Certificate

Job description

About Nelson Alexander

At Nelson Alexander, we're different, and we're proud of it. We're not just a real estate business; we're a family. As a collective team, we share values that guide everything we do. We're passionate about delivering high-quality service built on trust, transparency and integrity.

Why we're different

Working with Nelson Alexander, you'll experience the difference from day one. As Melbourne's largest wholly owned real estate agency, we combine the strength of a leading brand with the culture and support of a close-knit team. With our extensive multi-office network, we provide our people with the opportunity to grow, develop their skills and build a rewarding long-term career. We invest in our team and create an environment where success is recognised and celebrated.

About The Role

We're seeking an experienced Property Management leader to join our team and play a key role in shaping the future of our department. This is an exciting opportunity for someone who enjoys leading people, developing high-performing teams and creating a positive culture where people can thrive. You'll have the opportunity to make your mark, influence the way we work and help build a department that reflects the Nelson Alexander values. As Department Manager, you'll be responsible for leading our Property Management team, driving operational excellence and ensuring we continue to deliver exceptional service to our clients and customers.

What You Will Bring

• Experience in Property Management, with demonstrated leadership experience or the desire to take the next step in your career.
• Strong communication and relationship-building skills, with the ability to inspire and support a team.
• A calm, considered approach with excellent problem-solving and conflict-resolution skills.
• High emotional intelligence and the ability to lead with empathy, clarity and fairness.
• A current Estate Agent's licence or Agent's Representative Certificate.
• A current Victorian driver's licence and reliable vehicle.