Dental Equipment PM Technician - Field Service

Henry Schein; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Birthday leave

Parental leave (13 weeks)

Job summary

Henry Schein Australia is seeking a Preventative Maintenance Technician to join our service team and deliver preventative maintenance across dental equipment including treatment units, compressors, suction units and sterilisers.

In this field-based role you will ensure equipment reliability, safety and compliance for our customers, with a focus on documenting findings, planning service visits and promoting preventive maintenance programs as a trusted technical advisor.

Qualifications

• Experience in field service or customer-facing technical support in healthcare equipment.
• Proven mechanical, electrical or electronic aptitude.
• Strong communication and customer service skills.
• Ability to work independently and manage service schedules.
• Proactive in identifying equipment risks and improvement opportunities.

Responsibilities

• Deliver scheduled preventative maintenance on dental equipment.
• Perform inspections, servicing, validation, calibration and compliance activities.
• Identify risks and remedial repair needs before failures.
• Document maintenance findings, outcomes and recommendations.
• Escalate repair opportunities through service and sales processes.
• Educate customers on equipment operation and maintenance requirements.
• Build relationships as a trusted technical advisor.
• Promote preventative maintenance programs and support retention.

Skills

Field service experience

Customer-facing

Mechanical aptitude

Electrical aptitude

Communication skills

CRM software (Salesforce)

MS Office

Education

Electrical qualifications

Restricted Electrical Licence

Testing and Tagging accreditation

Steriliser service/validation training

Tools

Salesforce

MS Office

Job description

Henry Schein Australia is seeking a Preventative Maintenance Technician to join our service team and deliver preventative maintenance across dental equipment including treatment units, compressors, suction units and sterilisers.

In this field-based role you will ensure equipment reliability, safety and compliance for our customers, with a focus on documenting findings, planning service visits and promoting preventive maintenance programs as a trusted technical advisor.