Dental Assistant/Receptionist - Maven Dental Burnside

Abano Healthcare Group; Adelaide; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

9-day fortnight with every second Thu.

No weekend work

Training and development

Supportive team

Job summary

Maven Dental Burnside, located in Burnside Village, Adelaide, is seeking a full-time Dental Assistant/Receptionist to join a growing team. The role is chairside with occasional reception duties, with training provided for reception tasks.

The practice offers a 9-day fortnight with every second Thursday off, set hours across Monday to Friday, and a supportive team environment. WWCC required or willingness to obtain one.

Qualifications

• Chairside skills and bedside manner to support dentists and patients
• Strong infection control and instrument sterilisation knowledge
• Clear, professional communication with patients and team; reception training provided if needed
• WWCC or willingness to obtain one to work with patients

Responsibilities

• Provide chairside assistance and exceptional patient care
• Prepare treatment rooms and sterilise instruments per infection control standards
• Welcome patients and manage check-in/check-out
• Schedule appointments and recalls; manage phone enquiries
• Process payments, HICAPS claims and health fund enquiries
• Maintain accurate patient records and billing information
• Support smooth day-to-day operation of the practice

Skills

Chairside support

Patient care

Communication

Reception experience (desirable)

WWCC willingness

Education

Certificate III in Dental Assisting (or higher)

Tools

Dental practice management software

Job description

Maven Dental Burnside is a welcoming practice located in the heart of Burnside Village Shopping Centre. Known for our warm, personalised approach, we provide general, restorative and implant dentistry to patients across Adelaide's eastern suburbs.

With a third dentist joining the team in November, we're looking for a full-time Dental Assistant/Receptionist to support our continued growth. This is an excellent opportunity to join a friendly, supportive team and build your career within a growing practice.

Job Description

This is a predominantly chairside Dental Assistant role, with occasional reception support when required. Reception experience is not essential, as training can be provided.

Working closely with our dentists, hygienist, Practice Manager and front office team, you'll help deliver exceptional patient care and support the smooth day-to-day operation of the practice.

What your days look like:

You'll provide chairside support across a range of general, restorative and implant procedures while creating a positive experience for patients. As we welcome a third dentist to the practice, you'll play an important role in supporting our growing team.

We offer flexible working arrangements, including the option of a 9-day fortnight with every second Thursday off. Availability for the following roster is required:

• Monday: 8:45am - 5:30pm
• Tuesday: 9:45am - 7:30pm
• Wednesday: 8:15am - 4:30pm
• Thursday: 8:30am - 5:30pm (or every second Thursday off)
• Friday: 8:30am - 5:30pm

Your responsibilities will include:

• Providing chairside assistance and exceptional patient care
• Preparing treatment rooms and sterilising instruments in line with infection control standards
• Welcoming patients and managing check-in and check-out processes
• Scheduling appointments and recalls and managing phone enquiries
• Processing payments, HICAPS claims and health fund enquiries
• Maintaining accurate patient records and billing information
• Supporting the smooth day-to-day operation of the practice

Qualifications

To succeed in the role, you will bring:

• Previous experience as a Dental Assistant and/or a Certificate III in Dental Assisting (or higher)
• Knowledge of infection control and sterilisation protocols
• Confidence using dental practice management software (desirable)
• A warm, welcoming manner that puts patients at ease
• Clear and professional communication with patients and the team
• Reception experience is advantageous but not essential, as training can be provided
• A willingness to learn new systems and develop your skills across the practice
• Working With Children Check (WWCC), or willingness to obtain one

Additional Information

Why join Maven Dental Burnside?

We want our dental assistants and receptionists to feel they have something worth staying for. At Maven Dental Burnside, that means:

• 9-day fortnight with every second Thursday off
• Monday to Friday practice hours, with no weekend work
• Convenient location within Burnside Village, with public transport, food and shops right on your doorstep
• Work alongside a supportive and experienced team
• Ongoing training, mentorship and professional development opportunities
• Long-term career pathways in areas such as treatment coordination and practice management
• A positive workplace culture where your contribution is valued
• Competitive remuneration based on experience

As part of the Abano Healthcare network, you'll also have access to:

• Abano Uni Online for training and skills pathways
• A free, confidential Employee Assistance Program
• 9% off Medibank Corporate health cover
• Rewards of up to $20,000 through the Abano Referral Program
• Everyday savings through the Flare Benefits app

This role gives you the opportunity to develop skills across the whole practice, while building a strong foundation for your longer-term career in dental.

Maven Dental is proudly a part of the Abano Healthcare Network.

Abano Healthcare supports more than 250 dental locations across Australia and New Zealand, providing the support services, resources and development opportunities that allow dental teams to focus on delivering great patient care.

At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.