Dental Assistant/Receptionist - 1300Smiles Caloundra

1300SMILES Dentists; Sunshine Coast Regional; On-site; AUD 45,000 - 60,000; Part time

Job summary

1300SMILES Dentists on the Sunshine Coast is seeking a friendly receptionist to join our front-of-house and clinical team. You’ll welcome patients, manage appointments, handle payments and reception administration, and assist dentists during procedures.

This role offers variety across reception and dental assisting, with 3–5 days per week. You’ll prepare treatment rooms, sterilise equipment, keep areas tidy, and help the team ensure a warm, smooth patient journey.

Qualifications

• Experience in dental reception is preferred.
• Excellent communication and customer service skills.
• Friendly and approachable personality.
• Good attention to detail and organisation in a busy environment.
• Willingness to learn and help wherever needed.

Responsibilities

• Welcoming patients and creating a warm, friendly experience.
• Managing appointments, phone calls and patient enquiries.
• Handling payments and general reception administration.
• Assisting dentists during procedures.
• Preparing and setting up treatment rooms.
• Cleaning, sterilising and maintaining clinical areas.
• Supporting the team to keep the practice running smoothly.
• Helping patients feel comfortable and well looked after.
• Jumping in wherever you're needed as part of the team.

Skills

Welcoming patients

Appointment management

Customer service

Team player

Attention to detail

Job description

Company Description

Love people, enjoy variety and want to be part of a great dental team?

Job Description

You'll play an important role in both our front-of-house and clinical teams, including:

• Welcoming patients and creating a warm, friendly experience
• Managing appointments, phone calls and patient enquiries
• Handling payments and general reception administration
• Assisting our dentists during procedures
• Preparing and setting up treatment rooms
• Cleaning, sterilising and maintaining clinical areas
• Supporting the team to keep the practice running smoothly
• Helping patients feel comfortable and well looked after
• Jumping in wherever you're needed - we're a team!

Qualifications

We're looking for someone who is positive, reliable and enjoys working with people.

Ideally, you'll have:

• Previous dental reception experience
• Some Dental Assisting experience
• Great communication and customer service skills
• A friendly and approachable personality
• Good attention to detail
• The ability to stay organised in a busy environment
• A willingness to learn and help wherever needed
• A genuine interest in creating a great patient experience

Additional Information

Why you'll love the role

• 3-5 days per week
• A great mix of Reception + Dental Assisting
• Variety - no two days are exactly the same
• Supportive team environment
• Training and development opportunities
• The chance to build your skills across different areas of dentistry
• A role where you'll get to know your patients and become an important part of their experience

Ready to join the team?

If you're someone who can smile at the front desk, stay calm when things get busy and isn't afraid to jump into the surgery when needed, we'd love to hear from you!

Bring your personality, your enthusiasm and your willingness to learn - we'll help you with the rest.