National Manager Connecting Peers Program

Dementia Australia; Adelaide; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible work arrangements

Salary packaging options

Employee support programs

Job summary

Dementia Australia is seeking a National Manager to lead the Connecting Peers Program across our national offices. You will oversee budgets, contracts, performance, reporting, compliance and risk, while guiding a national team to deliver high-quality peer support services for people living with dementia and carers.

The role requires strong leadership, stakeholder engagement and a commitment to ALICE principles and consumer engagement.

Qualifications

• Relevant leadership experience leading programs or teams.
• Ability to manage budgets, contracts and risk.
• Strong stakeholder engagement across multiple levels.
• Experience in program evaluation and continuous improvement.
• Commitment to consumer engagement and ALICE principles.
• Proven track record delivering high-quality outcomes for people living with dementia and carers.

Responsibilities

• Lead the effective and sustainable delivery of the National Connecting Peers Program, including budgets, contracts, performance, reporting, compliance and risk management.
• Lead and develop the national Connecting Peers team to ensure collaborative delivery of client-focused outcomes.
• Embed consumer engagement via the Dementia Australia Consumer Engagement Framework and ALICE principles.
• Ensure peer support activities are delivered safely with appropriate duty of care and incident management.
• Build strategic relationships with internal and external stakeholders to strengthen collaboration and referrals.
• Oversee recruitment, induction and ongoing support of volunteers, including people living with dementia and carers.
• Lead evidence-informed planning, evaluation and continuous improvement using feedback and data.

Skills

Leadership

Collaboration

Project planning

Governance

Performance feedback

Accountability

Education

Tertiary qualifications

Job description

National Manager Connecting Peers Program

Work at Dementia Australia and be part of a passionate team committed to making a difference. We value our people and are proud to offer flexibility, extra leave entitlements, attractive salary packaging options and employee support programs.

About the role

Full-time permanent position can be based at any of our Dementia Australia offices nationally. Reporting directly to the General Manager Consumer Engagement, you will be responsible for:

• Leading the effective and sustainable delivery of the National Connecting Peers Program, including oversite of budgets, contracts, operational performance, reporting, compliance and risk management
• Leading, supporting and developing the national Connecting Peers team, fostering a culture of collaboration, accountability, continuous learning and consistent, high-quality program delivery
• Embedding meaningful consumer engagement through the implementation of Dementia Australia's Consumer Engagement Framework, ensuring program delivery reflects our ALICE principles
• Ensuring peer support activities are delivered safely and effectively, with appropriate duty of care, risk and incident management processes
• Building and maintaining strong strategic relationships with internal and external stakeholders to strengthen collaboration, referral pathways and integrated program delivery
• Overseeing the recruitment, induction and ongoing support of volunteers, including people living with dementia and carers
• Leading evidence-informed program planning, evaluation and continuous improvement, using participant feedback, performance data and emerging needs to strengthen program quality, responsiveness, impact and outcomes

What is in it for you?

Salary benefits:

We offer all employees the opportunity to salary package up to $15,900 each year for living expenses and up to $2,650 each year for meal and entertainment benefits.

Leave allowances:

In addition to your annual leave allowance, we offer one day of paid birthday or day of significance leave, paid days off during our end of year closure period (if these fall within your regular work days), enhanced personal leave and extended parental leave for all parents. You will also receive 17.5% annual leave loading and the option to purchase additional leave.

Work/life balance:

Flexible, hybrid work arrangements.

Employee benefits:

Access to discounts and savings at over 450 retailers across Australia, wellbeing programs and free, confidential counselling for you and your family. Access to continuous professional development, staff recognition programs, a paid volunteering day and paid study leave.

About you

To be successful in this role, we are looking for someone with the following:

1.Relevant tertiary qualifications in a relevant discipline (project management/business/health/allied health/social services sectors)

2.5+ years of experience in a relevant leadership role

3.Collaborates with others to remove barriers and break down silos and enable the collaborative delivery of client/customer focused outcomes

4.Understands and applies effective project planning, sponsorship, coordination, and governance

5.Foster continuous learning and improvement; Initiate and engage in constructive feedback and performance management

6.Establishes accountability for the execution of quality results through professionalism, persistence, transparency, process and system

Our values are informed by the voices of people impacted by dementia.

• Living Experience
• Inclusive
• Empowering

To find out more about our ALICE principles see link here: https://www.dementia.org.au/about-us/alice-stronger-voice-together

About us

Dementia Australia is the national peak body and source of trusted information, education and services for the over 446,500 Australians living with dementia, and the almost 1.7 million people involved in their care. We advocate for positive change and support vital research. We are here to support people impacted by dementia, and to enable them to live as well as possible. Our commitment to a shared set of values shapes our decisions, actions and behaviours towards achieving our core purpose and strategic priorities.