Demand Planner & Operations Coordinator - Fast Growing Startup

Hatch; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

The Monda Company in Sydney, Australia is seeking a mid-level Demand Planner & Operations Coordinator to anchor inventory forecasting and ensure smooth supply chain operations. You will own replenishment, coordinate with suppliers, manage orders and shipments, and maintain accurate stock records while supporting process improvements.

This hands-on role offers variety in a fast-growing startup and requires attention to detail, data-driven decision making, and the ability to adapt as priorities

Qualifications

• Experience with replenishment logic and demand forecasting.
• Strong numerical and data tooling skills.
• Familiarity with ERP/inventory systems.

Responsibilities

• Inventory management & replenishment to maintain optimal stock levels.
• Database management to keep accurate item and supplier data.
• Sales order fulfilment & shipment coordination with warehouse.
• Supplier coordination & commercial support to ensure on-time production.
• Support SOP development and process improvements as the business scales.
• Adapt to startup environment with hands-on help where needed.

Skills

Demand forecasting

Attention to detail

Data analysis

Communication

Education

Bachelor's degree in Business, Supply Chain or related

Tools

Zoho Inventory

SAP

Navision (NAV)

NetSuite

Cin7

Job description

Demand Planner & Operations Coordinator - Fast Growing Startup

This is a Demand Planner & Operations Coordinator - Fast Growing Startup role with The Monda Company based in Sydney, NSW, AU

This is a Demand Planner & Operations Coordinator - Fast Growing Startup role with The Monda Company based in Sydney, NSW, AU

== The Monda Company ==

Role Seniority - mid level

More about the Demand Planner & Operations Coordinator - Fast Growing Startup role at The Monda Company

We are seeking an extremely detail-oriented and data-driven

Demand Planner / Operations Coordinator to support the day to day operations at The Monda Company.

Who Is This Role For

In this role, your primary mission is to master our inventory forecasting and demand planning to ensure our supply chain runs efficiently. This role is ideal for someone who enjoys detail, numbers, systems, problem-solving, and variety.

The Monda Company is a global travel lifestyle company that specializes in creating innovative products. We are the people who help travellers preserve their most cherished memories through the creation of fun, high quality souvenirs that people want to keep forever. Our products are sold in hundreds of airport and landmarks worldwide.

What you'll be doing

Working at the heart of a scaling startup means no two days are the same. You'll wear multiple hats, contributing to the operational glue that holds our business activities together. To succeed, you'll need to be highly organized, detail-focused, proactive, and able to manage multiple tasks without losing sight of the details.

This is a high-impact position. You'll enjoy a short feedback loop where you will see the immediate, tangible results of your work every day, offering a level of ownership and fulfillment rarely found in larger companies.

• Inventory Management & Replenishment: You are always across our inventory, monitoring stock levels, reviewing replenishment needs, and identifying potential stock issues before they become a problem. You are proactive in flagging low stock, following up on incoming orders, and helping make sure we have the right products available when we need them.
• Supplier Coordination & Commercial Support: You build strong working relationships with our suppliers and help keep production moving by following up on timelines, purchase orders, pricing, and stock availability. You are commercially aware, detail-focused, and confident asking the right questions to keep things on track.
• Sales Order Fulfilment & Shipment Coordination: You handle orders like a pro, making sure they are processed accurately, fulfilled smoothly, and communicated clearly across the team. You coordinate with the warehouse on picking, packing, stock movement, and dispatch, ensuring products are in the right place at the right time. You are the primary support of warehouse team ensuring they have adequate supplies, etc.
• Database Management: You keep our inventory system clean, accurate, and up to date. You understand that good data keeps the business moving, and you take pride in making sure item details, stock information, supplier records, and operational notes are maintained properly.
• The Startup Mindset: You're a hands-on doer who is happy to jump in where needed, whether that means helping process orders, supporting the warehouse with picking and packing during busy times, visiting stores for a launch, or solving an unexpected issue. You enjoy variety and are comfortable working in a business where priorities can shift quickly.
• Standard Operating Procedures: You help keep our processes clear, organized, and easy to follow. You support the creation and improvement of SOPs, spot gaps in workflows, and help us build systems that can scale as the business grows.

Overall

• Process Automation: You identify repetitive tasks, suggest better ways of working, and help improve systems as the business grows.
• Advanced Data Tooling: Use your Advanced Excel skills to conduct analysis and contribute to building onto our replenishment logic.
• Take Initiative: Your willingness to get involved in new projects, take initiative and successfully manage your responsibilities to completion is very important.
• Independent Problem Solving: You are quick to solve problems on the spot, and fearless when it comes to overcoming the impossible.

In Summary, What You Bring To The Table

• Demand Forecasting: Experience with replenishment logic, and demand forecasting.
• Extremely Detail Orientated: This role requires you to be very detail orientated and very good with numbers.
• Work Experience: Minimum 1+ years in operations, inventory planning demand forecasting, or buying role. Retail experience in any capacity is a major plus.
• Education: Degree in Business, Supply Chain, Data Analytics, Accountancy, or a related field.
• Excel: Strong Excel skills, including confidence with formulas, pivot tables, and working with structured data. Advanced Excel skills such as macros are a plus.
• Commercial Instinct: You have a keen understanding of business fundamentals.
• Communication: You're not afraid to pick up the phone to get things done.
• Team Mindset: Ability to work independently and as part of a team.
• Warehouse: Happy to provide hands-on warehouse support when needed. The warehouse is a 10-minute walk from the office, and this is a mandatory part of the role.
• ERP Systems: Experience with ERP or inventory systems such as Zoho Inventory, SAP, NAV, NetSuite, Cin7, or similar.
• Global Logistics: Familiarity with international shipping, customs regulations, and coordinating with overseas factories is a plus.

Work hours & location

• Full Time Position
• Office is located in Sydney CBD Based Startup Hub - 2 min walk from Central Station
• Must be located in Sydney, Australia with unrestricted working rights

Key Responsibilities

• Inventory Management & Replenishment
• Database Management
• Sales Order Fulfilment & Shipment Coordination
• Supplier Coordination & Commercial Support
• The Startup Mindset
• Standard Operating Procedures

A Final Note: This is a role with The Monda Company not with Hatch.