Demand Planner

Fresenius Medical Care; City of Brisbane; On-site; AUD 70,000 - 100,000; Full time

Job summary

Fresenius Medical Care is seeking an experienced Demand Planner to oversee the demand and supply planning, forecast creation, and fulfilment processes. You will drive true customer demand signals and collaborate with sales, marketing and operations to align resources.

Your role focuses on improving forecast accuracy through data insights, managing master data quality, and communicating forecast ranges, risks and opportunities across the business.

Qualifications

• Experience in demand planning or supply chain planning.
• Working knowledge of SAP and Excel.
• Ability to analyse data and forecast effectively.

Responsibilities

• Oversee demand planning and forecasting processes.
• Create demand forecasts using data insights and inputs from sales/marketing.
• Collaborate with sales, marketing and supply chain partners.
• Identify and mitigate potential shortages.
• Maintain accuracy of master data (lead times, prices).
• Communicate forecast ranges, risks and opportunities to stakeholders.
• Drive continuous improvement in planning processes and reporting.
• Adhere to policies and procedures.
• Perform other duties as required.

Skills

Strong communication

Cross-functional

Change management

Data analysis

Problem solving

Tools

Excel

PowerPoint

SAP

Job description

Primary Purpose:

• This role oversees the demand & supply planning and overall demand fulfilment processes, including the creation of demand projections, capacity planning, and fulfilment planning activities
• This position is a key driver in creating and managing the true customer/consumer demand signals by which the organisation aligns supply chain and company resources. The demand planner is tasked with using data insights to improve forecast accuracy. This person is a hands-on worker who will drive the creation of a demand forecast and work with other functional teams.

Key Responsibilities / Accountabilities:

• Manage statistical forecast exceptions by utilising demand-planning exception reports to identify and fix potential issues.
• Collect past/future demand factors (distribution gains/losses, price changes, new/discontinued products and promotion plans, for example) from sales and marketing and forecast/model their impacts on demand.
• Escalate identified critical areas of supply where future shortages may occur.
• Ensure accuracy of all Material Master Data such as lead times, purchase price and ensure any changes occur.
• Recommend shipping method changes with associated costs for immediate issues and mid-term improvements.
• Determine and communicate forecast range, with consensus demand, potential upside opportunity and downside risk, to the demand management.
• Develop, monitor and communicate reports on changes and forecast accuracy to business unit and supply chain organizations, while driving continuous improvement.
• Make recommendations to enhance business processes and identify opportunities to improve operational efficiencies.
• Adhere and keep updated on all policies and procedures.
• Perform other duties as required.

Competencies (attitude, skills, typical qualifications and experience):

• Requires knowledge of Supply Chain Concepts, preferably specializing in Planning.
• Excel skills at an intermediate level
• The ability to maintain and increase process efficiency by analyzing and reporting available data
• Requires a basic knowledge of relevant business nature and practices in a professional field.
• Systems skills including Excel, PowerPoint, SAP
• Able to foster relationships with cross functional partners
• Change management skills
• Strong communication and verbal skills
• Dedicated in providing superior service to respective stakeholders
• Ability to relate tasks to the ‘big picture’ and communicate accordingly
• Ability to develop strong working relationships with stakeholders and customers through effective interpersonal and influencing skills
• Ability to work under pressure and manage conflicting priorities
• Master Data Maintenance
• Cross Training / Procurement & Supply Chain Officer
• Capitalisation
• Fixed Asset Register
• Maintaining Serial Number Register Master File