Demand Controller

Chobani Australia; City of Greater Dandenong; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working options

18 weeks’ parental leave

Wellbeing support

Barista-style coffee onsite

Weekly yoghurt giveaways

Financial and lifestyle benefits

Job summary

Chobani Australia is seeking a Demand Controller to own the 0–13 week demand horizon, linking forecast integrity with inventory, supply and customer demand across our portfolio.

You will work at the centre of Sales, Supply Planning, Customer Service and Operations, balancing priorities and providing timely recommendations to optimise service and stock levels.

Qualifications

• Strong ability to translate data into actionable insights.
• Excellent communication with cross-functional teams.
• Bias toward ownership and proactive decision making.

Responsibilities

• Own short-term forecast integrity across the 0–13 week horizon.
• Manage customer allocations, shorts and SKU-level supply decisions.
• Connect customer demand, inventory availability, production plans and supply outcomes.
• Identify and proactively manage stock-at-risk and write-off risks.
• Support phase-in and phase-out activities across the portfolio.
• Bring stakeholders together around clear recommendations, decisions and actions.

Skills

Forecasting

Data interpretation

Stakeholder communication

Excel proficiency

Tools

Excel

Job description

Every fridge tells a story. This one is ours – and it's getting bigger.

Chobani Australia was formed in 2011 following the acquisition of Gippsland Dairy, alongside the Chobani brand. Guided by our belief that food can be a force for good – and our purpose, Good Food For All – we make Chobani and Gippsland Dairy yoghurt in Dandenong South, focusing on food that's delicious, nutritious, natural and accessible.

We're building the next chapter of growth – investing in major site upgrades and new capability to meet demand and deliver on our aspiration: in every fridge, everywhere, every day.

Chobani is a place for people who like pace and ownership. We keep standards high, back people to stretch and hire for attitude. If you set goals, deliver, learn fast and keep raising the bar, you'll feel right at home here.

The Opportunity

As Demand Controller, you'll own Chobani's short-term demand position across the 0–13 week horizon, connecting customer demand, forecast integrity, available supply and inventory risk to support timely, informed business decisions.

This is a commercially minded planning role that sits at the centre of Sales, Supply Planning, Customer Service and Operations. With responsibility spanning Chobani's entire customer portfolio, you'll balance competing priorities, navigate trade-offs and help the business make some of its most important short-term supply and customer decisions.

This role suits someone who enjoys working through complexity, connecting disparate information and using sound judgement to determine what happens next.

You'll spend your time connecting information across forecasts, inventory, customer orders, production plans and supply realities, then translating that information into decisions, recommendations and actions.

In this role you will:

• Own short-term forecast integrity and Forecast Change Requests across the 0–13 week horizon
• Manage customer allocations, shorts and SKU‑level supply decisions
• Connect customer demand, inventory availability, production plans and supply outcomes
• Identify and proactively manage MLOR, stock‑at‑risk and write‑off risks
• Support phase‑in and phase‑out activities across the portfolio
• Bring stakeholders together around clear recommendations, decisions and actions

Your Experience

This role requires someone who is naturally proactive, commercially aware and comfortable operating in ambiguity.

While experience in Demand Planning, Demand Control, Supply Planning will provide a strong foundation, success in this role comes less from technical planning capability and more from judgement, communication and ownership.

You'll spend your time working across Sales, Customer Service, Supply Planning and Operations, often acting as the connector between competing priorities and helping the business understand what needs attention, what action is required and what should happen next.

We're looking for someone who can:

• Make sound decisions with changing, and at times incomplete information
• Identify risks, opportunities and emerging issues before they affect service, inventory or customer outcomes
• Translate data into practical actions and recommendations
• Communicate confidently and influence a range of stakeholders
• Balance competing priorities while maintaining attention to detail
• Take ownership of issues and drive them through to resolution

You’ll bring strong working knowledge of Excel, using it to analyse information, connect the dots and support decision making. Intermediate Excel capability is essential, as the role relies heavily on data interpretation, judgement and commercial thinking rather than system-driven recommendations.

You’ll be joining a team that’s genuinely committed to making a positive impact on our communities, our people, and the planet.

You’ll work in a modern, state‑of‑the‑art facility and enjoy a range of great perks, including financial and lifestyle benefits, flexible working options, and 18 weeks’ parental leave to support you and your family.

We also offer wellbeing support for your loved ones - plus a few extras to keep things fun, like barista‑style coffee onsite and weekly yoghurt giveaways.