Delivery & Release Lead

Healthdirect Australia; Sydney; Hybrid; AUD 130,000 - 170,000; Full time

Benefits offered by this job

Flexible work

Paid parental leave

Wellbeing program

Learning journeys

Job summary

Healthdirect Australia is seeking a Delivery & Release Manager to translate prioritised NHSD roadmap initiatives into coordinated delivery plans and manage cross-team software releases. You will work with Product, Engineering, Data and Service Operations to ensure timely deliveries while mitigating risks and dependencies.

The role emphasizes Agile practices and governance reporting in a hybrid Sydney setting.

Qualifications

• Three to five years’ experience in delivery and/or release management within a software delivery environment.
• Strong track record of planning and managing software releases and deployments in complex environments.
• Sound knowledge of Agile and Waterfall methodologies with delivery-release integration.
• Hands-on experience with project and issue management tools such as Jira and MS Office.

Responsibilities

• Translate prioritised roadmap initiatives into clear delivery plans, schedules, milestones and dependencies across multiple concurrent workstreams.
• Coordinate delivery with Product, Engineering, Data, Service Operations and business stakeholders to define scope and coordinate delivery.
• Track progress, capacity, risks, issues and dependencies, driving timely resolution or escalation.
• Prepare clear sprint- and release-level status reporting for governance forums and internal stakeholders.
• Facilitate cross-team communication, surface competing priorities and represent the team in planning and reporting forums.
• Plan, schedule and coordinate NHSD software releases across multiple teams and initiatives.
• Align release schedules and dependencies with Healthdirect Release Managers and Product and Delivery Managers.
• Identify and mitigate release risks to minimise service disruption during deployments.
• Continue to improve release practices and documentation in line with change management policies.
• Provide early visibility of upcoming deployments to stakeholders and technical teams.

Skills

Delivery management

Release management

Agile

Stakeholder management

Communication

Problem-solving

Time-management

Education

Relevant tertiary qualification

Tools

Jira

Microsoft Office

Job description

• Join a purpose-driven organisation improving health outcomes for all Australians
• Initial 12-month fixed term contract
• Hybrid working in our Haymarket office, near Central station

About us

At Healthdirect Australia, we help Australians access trusted health information, advice and care through our national virtual health services.

About the opportunity

We are seeking a Delivery & Release Manager to support delivery of the National Health Services Directory (NHSD) roadmap.

Reporting to the Head of Product & Delivery, NHSD, you will translate prioritised initiatives into coordinated delivery plans, manage releases and support Agile ways of working across Product, Engineering, Data and Service Operations teams.

Key Responsibilities

• Translate prioritised roadmap initiatives into clear delivery plans, schedules, milestones and dependencies across multiple concurrent workstreams.
• Work with Product, Engineering, Data, Service Operations and business stakeholders to define scope and coordinate delivery.
• Track progress, capacity, risks, issues and dependencies, driving timely resolution or escalation.
• Prepare clear sprint- and release-level status reporting for governance forums and internal stakeholders.
• Facilitate cross-team communication, surface competing priorities and represent the team in relevant planning and reporting forums.
• Plan, schedule and coordinate NHSD software releases across multiple teams and initiatives.
• Align release schedules and dependencies with Healthdirect Release Managers and Product and Delivery Managers.
• Identify and mitigate release risks to minimise service disruption during deployments.
• Support the development and consistent use of release documentation, checklists and standard operating procedures.
• Continuously improve release practices in line with Healthdirect’s change and release management policies.
• Give stakeholders and technical teams early, accurate visibility of upcoming deployments and changes.
• Champion practical Agile ways of working and support teams to continuously improve.
• Facilitate sprint or iteration planning, daily stand-ups, reviews and retrospectives.
• Maintain a unified workplan or board that provides visibility of cross-team activity for each NHSD initiative.
• Remove or elevate process, tooling, scheduling and dependency-related impediments.
• Coordinate planning sessions and monitor team velocity against committed outcomes.

About You

You are an organised and collaborative delivery professional who brings structure to complex software environments. You communicate clearly, anticipate risks and dependencies, and keep multiple teams aligned while maintaining momentum and a strong focus on reliable outcomes.

What you’ll bring to the role

• Three to five years’ experience in delivery and/or release management within a software delivery environment, including Agile delivery responsibilities across one or more teams.
• A strong track record of planning and managing software releases and deployments in complex, fast-paced environments.
• Sound knowledge of Agile and Waterfall methodologies, with experience connecting delivery and release disciplines with software development teams.
• Demonstrated experience facilitating Agile ceremonies, maintaining team momentum, removing impediments and supporting continuous improvement.
• Strong organisational and time-management skills, with the ability to manage multiple workstreams and competing deadlines.
• Experience managing delivery risks, issues and dependencies, including reporting to senior leaders and governance forums.
• Excellent communication, stakeholder management and problem-solving skills, with strong attention to detail.
• Hands‑on experience with project and issue management tools such as Atlassian Jira, along with Microsoft Office or equivalent tools.
• Experience with resource and capacity planning across concurrent workstreams.
• Experience working within a formal change management or Change Advisory Board process.
• A relevant tertiary qualification or at least five years’ relevant experience in health, technology or a related industry.

Your work will contribute to nationally significant virtual health services that support Australians to access trusted health advice and care. You will help shape quality, safety and experience outcomes in a committed, consumer‑centred organisation. We are committed to creating a culture where you can bring your whole self to work.

Our benefits include:

• Flexible work arrangements (2 days per week in office, pro‑rated for part time employees);
• 14 weeks company Paid Parental Leave for both parents;
• Multi‑dimensional wellbeing program that is run by our people for our people;
• Individual curated learner journeys to support you to expand your capabilities and unlock your talent.

To find out more about Healthdirect and our vision for a healthier Australia, visit about.healthdirect.gov.au.

As an Equal Opportunity Employer, we respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Please note, you must have the right to live and work in Australia to apply for this role.