Dealership Receptionist

Eagers Automotive; City of Melbourne; On-site; AUD 50,000 - 60,000; Full time

Job summary

A national automotive retailer in Melbourne is seeking a professional Receptionist to be the first point of contact at Melbourne City Hyundai. The ideal candidate will possess strong communication skills, experience in customer service, and the ability to multitask in a busy environment. Join a supportive team offering career opportunities and ongoing training.

Benefits

Career development opportunities

Supportive team environment

Modern facilities

Qualifications

• Previous experience in a reception or customer service role is preferred.
• Strong communication and interpersonal skills essential.
• Must be able to multitask and stay organized.

Responsibilities

• Greeting and assisting guests in person and over the phone.
• Managing a high volume of inbound calls.
• Handling customer bookings for the Service Department.
• Performing general administrative tasks.

Skills

Customer service experience

Strong communication skills

Proficiency with Microsoft Office

Multitasking ability

Professional presentation

Job description

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At Eagers Automotive we are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.

The Company
Melbourne City Hyundai is part of Australia's largest and most dynamic automotive retailer, Eagers Automotive. With over 8,000 team members across 250 dealerships in Australia and New Zealand, we represent more than 33 car brands and 11 truck & bus brands. Our team is focused on delivering outstanding guest experiences while providing rewarding career opportunities for our people.

About the Role
We are seeking a friendly and professional Receptionist to be the first point of contact at Melbourne City Hyundai. This full-time role is ideal for someone who enjoys working in a fast-paced environment, has excellent people skills, and takes pride in delivering exceptional customer service.

Your responsibilities will include:

• Greeting and assisting guests in person and over the phone
• Managing a high volume of inbound calls
• Handling customer bookings for the Service Department
• Handling general administrative tasks such as mail, bookings, and data entry, key tags and monitor coffee station
• Supporting the wider team to ensure a smooth front-of-house and service experience

Skills & Experience

• Previous experience in a reception or customer service role
• Professional presentation and a welcoming manner
• Strong communication and interpersonal skills
• Ability to multitask and stay organised in a busy environment
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Current driver's licence preferred but not essential

Benefits

• Join a supportive and professional team environment
• Career opportunities within a large national automotive group
• Modern dealership facilities in a convenient central location
• Ongoing training and development

How to Apply
If you have the skills and enthusiasm to thrive in this role, we'd love to hear from you. Apply today and join the team at Melbourne City Hyundai.

Melbourne City Hyundai is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience.

We are an equal opportunity employer and would love to hear from you if the above details resonate with you!

Eagers Automotive - Moving together.