DC Facilities Engineering Specialist

Fujitsu; Sydney; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Shift allowance

Overtime eligibility

Job summary

Fujitsu is seeking a Facilities Engineering Specialist to join the North Ryde Data Centre team on a permanent, shift-based schedule. The role supports 24x7 coverage with 4 x 12-hour shifts, including day and night rotations, plus a 20% shift allowance.

You will oversee critical data centre systems, manage incidents, and collaborate with vendors and clients to maintain reliability and safety. Ideal candidates will have electrical, mechanical, or BMS qualifications and at least two years’ data

Qualifications

• Must have electrical, mechanical or BMS qualifications preferred.
• 2 years of data centre or similar environment experience.
• Understanding of structured cabling systems and cross-connections.
• Ability to work independently and troubleshoot customer issues.
• Experience driving operational efficiencies and process reviews.
• Excellent customer service and communication skills; proactive attitude.

Responsibilities

• Oversee data centre security, including physical and access procedures, IT infrastructure, Data Centre Plant and Equipment maintenance/activities.
• Identify faults and issues with data centre environment and address where possible, escalating to vendors or internal teams as required.
• Assist with regular and ad hoc maintenance, efficiency and reliability of a large and technically complex data centre facility.
• Lead and coordinate Incident management and support procedure reviews.
• Assist with preparing monthly reporting related to data hall environmental conditions, power usage and SLA adherence.
• Manage risk around the data centre and assess WHS aspects.
• Engage with risk management and address WHS hazards and incidents.
• Liaise with clients and service providers during coordination of facility maintenance.
• Undertake customer remote hands, cross connections and remote console sessions.
• Interact with carriers and service delivery.
• Subcontractor management and supervision including maintenance, repair and new installations on a 24x7 basis.
• Ensure Fujitsu Data Centre National Access Procedure are always followed.

Skills

Troubleshooting

Customer service

Communication

Adaptability

Education

Electrical, Mechanical, BMS qualifications preferred

Tools

MS 365 (Excel, Word, SharePoint)

Structured cabling knowledge

Job description

Job Location: North Ryde, Sydney

Location Flexibility: Primary Location Only

About

About the role

We are looking for a Facilities Engineering Specialist, to join our team at our North Ryde Data Centre. This is a permanent role on a salary, including benefits associated with shift work.

This role is working within a rostered shift pattern, the team provides 24x7 coverage. Shift work onsite will consist of:

• 4 x 12-hour shifts, a mix of days and nights followed by 4 days off.
• 20% Shift allowance on top of TRP.
• Overtime available.

Roles And Responsibilities

• Oversee data centre security, including physical and access procedures, IT infrastructure, Data Centre Plant and Equipment maintenance / activities.
• Identify faults and issues with data centre environment and address where possible. Escalating to relevant vendors or internal teams as required.
• Assisting with regular and ad hoc maintenance, efficiency and reliability of a large and technically complex data centre facility.
• Leading and coordinating Incident management and supporting procedure reviews.
• Assist with preparing monthly reporting, related to the data hall environmental conditions, power usage and SLA adherence.
• Managing risk management around the DC and assess all WHS associated with the centre.
• Engage with risk management. Identify, assess and address WHS hazards and incidents around the facility.
• Liaise with clients and service providers as required during the coordination of facility maintenance.
• Undertake customer remote hands, cross connections & remote console sessions.
• Interaction with carriers and service delivery.
• Subcontractor management and supervision including maintenance, repair and new installations as required on a 24x7 basis.
• Ensure Fujitsu Data Centre National Access Procedure are always followed.

Requirements And Experience

Come and be part of a close-knit team in North Ryde reporting to the Data Centre Manager & Facilities Engineering Manager. This role has a huge variety of tasks and no two days will be the same!

To hit the ground running we are ideally looking for someone with:

• Electrical, Mechanical, BMS qualifications preferred, but not essential.
• 2 years previous experience working within a data centre or similar environment.
• Understanding of structured cabling systems and cross connections.
• Able to work independently and troubleshoot customer issues.
• Experience in operational efficiencies and operational process creation and reviews.
• Excellent customer service, communication skills and a 'can do' attitude.
• Willing to learn new skills in a dynamic environment and ever-changing environment.
• Experience with MS 365 environments including excel, word, SharePoint.
• Awareness of WHS principles.
• Open cable license favourable.

Relocation Supported: No

Visa Sponsorship Approved: No

Why Fujitsu?

• We are an organisation with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
• We put people first. We believe in the power of diversity to drive innovation and our AWEI Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
• We offer tailored career paths across our global organisation to support your professional and personal growth.
• Our customers trust us. We have an excellent reputation across the region and globally.
• Best in class reward and recognition programs, flexible work, volunteering leave and more.
• We live our values of aspiration, trust and empathy, all day, every day.

Commitment to Diversity, Equity and Inclusion

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity and inclusion strategy, we welcome applications from women and gender diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders. Applicants who identify as transgender or gender diverse can contact [e-mail] for a copy of our Frequently Asked Questions to assist with the recruitment journey.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email [e-mail].

For Security Cleared Roles - PLEASE NOTE

Due to the inherent requirements of the role, candidates must be Australian Citizens and hold a Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT).

Search Firm Representatives - PLEASE READ

Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.