Day Surgery Centre Ward Clerk

svha; Sydney; On-site; AUD 58,000 - 78,000; Full time

Benefits offered by this job

Salary packaging perks

Great place to work

Not-for-profit organisation

Job summary

The Mater is seeking a Day Surgery Ward Clerk to provide essential administrative support to a fast-paced admissions team. You will be a key contact for patients and hospital staff, ensuring accurate patient records and smooth admissions in a busy Day Surgery Centre.

Strong communication, customer service and teamwork are essential, with duties spanning admissions, discharge, theatre bookings, reception and switchboard coverage as needed. This is a full-time on-site role at North Sydney.

Qualifications

• Desirable: completion of a medical terminology course.
• Desirable hospital or medical environment experience.
• Strong customer service and communication skills.
• Proficiency with Word, Excel and Outlook.

Responsibilities

• Provide administrative support to the healthcare team in admissions.
• Serve as a key contact for patients, staff and stakeholders.
• Accurately manage patient records and admissions/discharges.
• Assist with theatre bookings, reception and switchboard duties.

Skills

Customer service

Communication

Teamwork

Education

Medical terminology

Tools

Word

Excel

Outlook

Job description

Role Title: Day Surgery Centre Ward Clerk

Role Type: Permanent, full time

Department and Location: Patient Services, the Mater hospital, North Sydney

Salary: 29.36 - 39.24 AUD base per hour +super

Welcome to the Mater, Sydney North Shore's premier private hospital

Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.

Founded by the Sisters of Mercy in 1906 and powered today by St Vincent's Health Australia (established by the Sisters of Charity), the Sisters' spirit is our living heartbeat. We are a genuinely inclusive community celebrating all faiths and backgrounds, united in providing kind, exceptional care to everyone.

Whether you live locally or are traveling along the T1 or M1 rail corridors, your daily commute will be seamless. We are positioned just minutes from St Leonards, Wollstonecraft, and Crows Nest stations, with major Pacific Highway bus routes right on our doorstep.

Read on to explore this exciting role and the fantastic perks waiting for you here.

About The Role

We have an exciting full-time Ward Clerk position available within our Day Surgery Centre.

This position provides administrative support to the healthcare team in a busy nursing admissions area. As a key point of contact for patients, staff, and other stakeholders across the hospital, the role requires strong communication and customer service skills, attention to detail, and accurate management of patient records.

The Day Surgery Ward Clerk helps to ensure a smooth and efficient admission process for patients. Working in a fast-paced environment, this role requires the ability to manage competing priorities, use initiative, and work both independently and as part of a team. Good organisational and time management skills are essential, along with a commitment to providing a positive experience for patients and their families.

As part of the Patient Services team, the Day Surgery Ward Clerk will be required in other areas of the hospital as needed. This includes patient admission and discharge, theatre bookings, reception and switchboard duties.

About You

• Completion of a medical terminology course (desirable)
• Previous experience working in a hospital or medical environment (desirable)
• Outstanding customer Service
• Experience working with word, excel and outlook
• Demonstrated professional manner and role model behaviors in alignment with our values
• Ability to work in a busy, fast paced environment, in a safe manner and report any hazards or incidents.
• Willingness to handle sensitive situations with compassion and patience
• A strong willingness to work as part of a team

What we can offer you at the Mater

• Exceptional Rewards: Highly competitive base pay, plus exclusive not-for-profit salary packaging perks. Enjoy pre-tax savings on up to $15,900 for everyday living costs (mortgage, rent, bills) plus $2,650 for dining out and entertainment annually
• An Amazing Workplace : 82% of staff recommend our hospital as a great place to work (2026 Engagement Survey)
• For-Purpose Impact: Be part of a not-for-profit where surplus is reinvested into research & community care
• Maternity Excellence: Join Sydney's top private service and the city's unique private Lvl 4 Special Care Unit
• Surgical Innovation: Work in the only Aus member hub of the International Society of Orthopaedic Centres
• Oncology Leadership: Deliver cutting-edge cancer care backed by specialised & holistic wellbeing centres
• Safe Staffing: Work with peace of mind under an historic EA delivering mandated nurse-to-patient ratios
• Growth: Access world-class research funding & scholarships via The Friends of the Mater Foundation
• Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Equal Opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.