Datadog Technical Consultant

NRI Australia & New Zealand; Sydney; On-site; AUD 150,000 - 210,000; Full time

Job summary

NRI Australia & New Zealand in Sydney is seeking a Senior Datadog Consultant to join our Managed Services team. You will establish yourself as a subject matter expert and trusted advisor, leading complex observability projects for our Australian customers.

You will design and implement Datadog APM, infrastructure monitoring, logs, and RUM; build dashboards, monitors, and SLOs; and integrate Datadog with cloud platforms and ITSM tools.

Qualifications

• 5+ years of application monitoring/observability experience, with 3+ years hands-on with Datadog across APM, Infrastructure, Log Management, and RUM
• Lead end-to-end Datadog implementations and onboarding for enterprise customers, acting as the primary technical authority from discovery through go-live and beyond
• Run detailed discovery and requirements‑gathering sessions with technical and business stakeholders, translating application landscapes into monitoring, tracing, and alerting designs
• Deep, demonstrable experience instrumenting distributed applications for APM and distributed tracing, including custom instrumentation
• Experience building Datadog dashboards, SLOs, Monitors, and Notebooks for meaningful visibility
• Working knowledge of cloud platforms (AWS, Azure, and/or GCP) and Datadog integrations with cloud-native services
• Experience with containerised and orchestrated environments (Docker, Kubernetes) and monitoring via Datadog
• Datadog certifications preferred or equivalent demonstrable experience
• Experience integrating Datadog alerting with ITSM platforms (ServiceNow)
• Experience in scripting/automation (Python, Bash), IaC (Terraform), and CI/CD pipelines for monitoring‑as‑code

Responsibilities

• Lead end-to-end Datadog implementations for enterprise customers
• Design monitoring architectures, dashboards, alerts, and SLOs
• Collaborate with stakeholders to translate landscapes into monitoring designs
• Instrument distributed applications for APM and tracing
• Integrate Datadog with cloud and on-prem environments
• Maintain and optimize the observability stack
• Provide expert guidance as a trusted advisor

Skills

Datadog expertise

APM

Distributed tracing

RUM

Dashboard design

SLOs/Monitors

Alerting/incident response

OpenTelemetry

Service mapping

Stakeholder discovery

Tools

Datadog

Docker

Kubernetes

Terraform

ServiceNow

AWS

Azure

GCP

Job description

NRI Australia & New Zealand – Sydney CBD NSW

Run Stronger. Evolve Faster. Perform Smarter with NRI

Ready to shapewhat’snext?At NRI, we turn technology into intelligence, delivering solutions that drive measurable business outcomes. Join our team of 3,500+ local experts backed by a global network of 16,000team membersand work on projects that truly make a difference for Australia’s leading organisations.

Our Managed Services team ensures businessesoperateat peak efficiency, resilience, and scale. Join us to manage and optimise IT landscapes for leading organisations, delivering seamless, reliable, and measurable outcomes every day.

As a Senior Datadog Consultant you will be someone who can join any environment and establish yourself as a subject matter expert as well as a trusted advisor. You will gain experience working in challenging environments with intelligent, like-minded professionals. The Datadog Consultant will be leveraged and support a named number of NRI-ANZ Customers.

Key Skills

• Strong, demonstrable hands‑on experience with Datadog, particularly Application Performance Monitoring (APM), Distributed Tracing, and Real User Monitoring (RUM)
• Proven experience instrumenting applications for Datadog APM across multiple languages/frameworks (e.g. Java, .NET, Node.js, Python)
• Strong understanding of the broader Datadog platform: Infrastructure Monitoring, Log Management, Synthetic Monitoring, Network Performance Monitoring, and Watchdog/AIOps features
• Experience designing and building custom dashboards, monitors, SLOs, and Notebooks to support proactive service health management
• Knowledge of Datadog agent deployment, configuration, and integration management across cloud (AWS/Azure/GCP) and on‑prem environments
• Experience configuring Datadog alerting, notification pipelines, and integrating with ISM/ServiceNow and collaboration tools (e.g. Slack, Teams, PagerDuty)
• Familiarity with OpenTelemetry and other observability standards, and how they integrate with Datadog
• Understanding of application performance management concepts, service maps, and dependency analysis

Run Stronger. Evolve Faster. Perform Smarter with NRI

Ready to shapewhat’snext?At NRI, we turn technology into intelligence, delivering solutions that drive measurable business outcomes. Join our team of 3,500+ local experts backed by a global network of 16,000team membersand work on projects that truly make a difference for Australia’s leading organisations.

Our Managed Services team ensures businessesoperateat peak efficiency, resilience, and scale. Join us to manage and optimise IT landscapes for leading organisations, delivering seamless, reliable, and measurable outcomes every day.

As a Senior Datadog Consultant you will be someone who can join any environment and establish yourself as a subject matter expert as well as a trusted advisor. You will gain experience working in challenging environments with intelligent, like-minded professionals. The Datadog Consultant will be leveraged and support a named number of NRI-ANZ Customers.

What we’re looking for

• 5+ years of application monitoring/observability experience, with 3+ years hands‑on with Datadog specifically across APM, Infrastructure, Log Management, and RUM
• Lead end‑to‑end Datadog implementations and onboarding for enterprise customers, acting as the primary technical authority from discovery through go‑live and beyond
• Run detailed discovery and requirements‑gathering sessions with technical and business stakeholders, translating application landscapes into monitoring, tracing, and alerting designs
• Deep, demonstrable experience instrumenting distributed applications for APM and distributed tracing, including custom instrumentation where out‑of‑the‑box libraries fall short
• Experience building Datadog dashboards, SLOs, Monitors, and Notebooks that give meaningful, actionable visibility into application health and performance
• Working knowledge of cloud platforms (AWS, Azure, and/or GCP) and how Datadog integrates with cloud‑native services
• Experience with containerised and orchestrated environments (Docker, Kubernetes) and monitoring these via Datadog
• Datadog certifications preferred (e.g. Datadog Fundamentals, APM, Log Management) or equivalent demonstrable experience
• Experience integrating Datadog alerting with ITSM platforms (ideally ServiceNow) and collaboration/on‑call tooling
• Experience in one or more of the following: scripting/automation (Python, Bash), Infrastructure as Code (Terraform), and CI/CD pipelines for monitoring‑as‑code

Why Join Us

• Deliver tangible business impact through operational excellence.
• Work withcutting‑edgetools and AI‑enabled platforms.
• Be part of a high‑performing, client‑obsessed team that values growth and innovation.

Your skills. Our impact. Together unstoppable. At NRI,you’llwork on meaningful projects, tackle complex challenges, and see the tangible difference yourexpertisemakes. We value diverse experiences and perspectives, creating an inclusive, collaborative, and high‑performing workplace.Don’tworry if youdon’tmeet every requirement listed-we prioritise attitude and capability, and you might be the perfect fit for this role or another within NRI.

NRI Australia & New Zealand is committed to building a culturally diverse and inclusive workplace and strongly encourages applications regardless of gender, age, ethnicity, sexual orientation, or disability.