Database Project Officer

Royal Flying Doctor Service; City of Melbourne; On-site; AUD 45,000 - 65,000; Part time

Benefits offered by this job

Salary packaging options

Office Closure Leave days

Employee Assistance Program

Discounted private health insurance

Fitness passport

Purchased leave

Job summary

The Royal Flying Doctor Service – Melbourne VIC is seeking a part-time Database Project Officer (0.4 FTE) for a 12‑month fixed term. You will work with the Fundraising & Partnerships team to cleanse, migrate and standardise data and support CRM platform transitions.

You will collaborate with CRM and supporter data teams, perform data validation, archiving, and ensure data quality across large datasets, with a focus on continuous improvement.

Qualifications

• Experience in data operations, database administration or data quality roles.
• Hands-on experience using Raiser's Edge NXT or a comparable CRM platform.
• Experience performing bulk data imports, updates, cleansing and de-duplication.
• Advanced Microsoft Excel skills, including formulas, lookups, pivot tables and Power Query.
• Attention to detail and ability to work accurately against documented standards and procedures.
• Analytical and problem-solving skills with focus on data accuracy.
• Strong communication across stakeholders.
• Qualifications in data, information systems, business or related discipline, or equivalent experience.
• Satisfactory completion of safety screening.

Responsibilities

• Execute data remediation, cleansing, migration and archiving activities in line with approved project plans and data standards.
• Prepare, validate and reconcile data to support CRM improvement and platform transition projects.
• Perform bulk data operations including imports, updates, consolidations and de-duplication across large datasets.
• Support the implementation of CRM configuration, coding and data structure changes.
• Conduct testing, quality assurance and data validation activities to ensure accuracy and compliance.
• Standardise and remediate historical fundraising and supporter data records.
• Maintain project documentation, data standards and records of completed changes.
• Monitor project progress, risks and dependencies to support successful project delivery.

Skills

Raiser's Edge NXT

Advanced Excel

Attention to detail

Analytical skills

Communication

Stakeholder collaboration

Education

Data/Information Systems qualification

Business qualification

Equivalent practical experience

Tools

Raiser's Edge NXT

Power Query

Excel

Job description

Royal Flying Doctor Service – Melbourne VIC

• Work for Australia's most trusted and iconic charity
• Access to salary packaging options to reduce your taxable income

About Us

When people talk about the Flying Doctor, thoughts generally turn to red-bellied planes undertaking rescue missions in the Outback. However, the current Victorian story is one that reflects today's challenges for people living in remote and rural communities across the state. While we do still transport people by air and by road, this work is complemented by a range of primary health services that address the most common issues people living in country Victoria face when accessing health care.

About the Role

The Database Project Officer is a part‑time, 12-month fixed‑term opportunity, equivalent to 0.4 FTE (2 days per week), supporting critical data remediation, standardisation and platform transition initiatives within RFDS Victoria's Fundraising & Partnerships team. Working closely with the CRM and supporter data teams, you will improve the quality, accuracy and integrity of fundraising data across key systems. This hands‑on role focuses on data cleansing, migration, validation and archiving activities that support sustainable business improvements and future growth. It is ideal for a detail‑oriented data professional who enjoys working with large datasets, structured processes and continuous improvement

Key responsibilities include but not limited to:

• Execute data remediation, cleansing, migration and archiving activities in line with approved project plans and data standards.
• Prepare, validate and reconcile data to support CRM improvement and platform transition projects.
• Perform bulk data operations including imports, updates, consolidations and de‑duplication across large datasets.
• Support the implementation of CRM configuration, coding and data structure changes.
• Conduct testing, quality assurance and data validation activities to ensure accuracy and compliance.
• Standardise and remediate historical fundraising and supporter data records.
• Maintain project documentation, data standards and records of completed changes.
• Monitor project progress, risks and dependencies to support successful project delivery.

To be successful, you will need:

• Demonstrated experience in data operations, database administration or data quality roles.
• Hands‑on experience using Raiser's Edge NXT or a comparable CRM platform.
• Proven experience performing bulk data imports, updates, cleansing and de‑duplication activities.
• Advanced Microsoft Excel skills, including formulas, lookups, pivot tables and Power Query.
• Strong attention to detail and the ability to work accurately against documented standards and procedures.
• Excellent analytical and problem‑solving skills with a focus on data accuracy and continuous improvement.
• Strong communication skills with the ability to collaborate effectively across multiple stakeholder groups.
• Relevant qualifications in data, information systems, business or a related discipline, or equivalent practical experience.
• Satisfactory completion of safety screening including a current Working with Children's Check, National Police Check, and the right to work in Australia.

What working at RFDS can offer you:

• Five non‑accruable Office Closure Leave days each year
• Employee Assistance Program (EAP)
• Access to salary packaging options to reduce your taxable income
• Fitness passport - a discounted gym membership to gyms and pools that both you and your family can enjoy
• Access to discounted private health insurance
• Enjoy a part‑time role working at our Richmond office, transitioning to our Collins Street office later this year, as well as options for purchased leave.
• Great parental leave benefits in addition to government parental leave.

Applications close on 4pm Thursday 8 October 2026

Please note that we are unable to accept late applications, or applications submitted via email.

We aim to fill vacancies as quickly as possible. This means that we will close advert as soon as we have found the right candidate, and this may be before the published closing date. We would therefore advise interested applicants to apply as early as possible.

The Royal Flying Doctor Service, Victoria, is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities.