Data Solution Manager

Mutinex; Council of the City of Sydney; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Equity Ownership

Generous Time Off

Work from Anywhere

Investment in Your Growth

Real Customer Impact

Job summary

A forward-thinking data solutions company based in Australia is looking for a Data Solutions Manager. You will act as a key partner for customers, transforming real-world data into actionable insights using AI-powered tools. This role requires a blend of strategic customer management, technical execution, and problem-solving skills. Ideal candidates possess customer-facing technical experience and are adept at using SQL and Python. The position offers equity ownership, generous time off, and opportunities for growth.

Qualifications

• Customer-facing technical experience in roles like Customer Success or Analytics.
• Strong communication skills to simplify complex data processes.
• Hands-on technical capabilities in SQL and Python.

Responsibilities

• Act as a strategic data partner to customers for automating data supply.
• Support data connections and workflow processes.
• Collaborate with teams to improve the platform.

Skills

Customer-facing technical experience

Strong communication skills

SQL and Python (intermediate+)

Exposure to cloud data warehouses

Ownership mindset

Collaborative spirit

Education

Background in marketing analytics or related fields

Tools

Snowflake

BigQuery

Job description

Overview

Mutinex is transforming how the world's leading brands measure marketing effectiveness. We've replaced slow, expensive consulting models with a suite of leading-edge products that empowers marketers to understand what truly drives growth and make smarter investment decisions in real time.

We are expanding our team and welcoming experienced talent to build collaboratively our globally-used and transformative marketing measurement product suite - GrowthOS, DataOS, MAITE.

We empower marketers by helping them to understand the value of their past decisions and the impact of future marketing spend.

With offices in Sydney, Melbourne and New York City, we encourage you to work in the way that maximises your performance

About the role

As a Data Solutions Manager at Mutinex, you'll be the bridge between our customers and the transformative insights our models deliver. Working within Customer Success, you'll partner with diverse advertisers to transform messy, real-world data into model-ready insights using DataOS—our AI-powered data preparation platform.

This role blends strategic customer partnership, hands-on technical work, and exposure to cutting-edge AI technology. If you're looking to level up your career while making a real impact, this is it.

What you’ll be doing

Customer Partnership & Enablement

• Act as a strategic data partner to a portfolio of customers, helping them automate data supply for modelling
• Train customers to use DataOS to streamline ingestion across complex, diverse data sources

Technical Execution

• Support data connections via cloud warehouses, platform integrations, or structured manual workflows
• Leverage AI-powered preparation tools to transform raw data into sophisticated, model-ready structures at speed
• Ensure data meets quality standards for weekly and monthly model refreshes, partnering closely with Data Science

Problem-Solving & Communication

• Translate complex data requirements into clear, intuitive guidance that balances simplicity with rigour
• Troubleshoot data issues and investigate edge cases to continuously improve quality
• Collaborate with Engineering, Product, and Data Science teams, channeling customer insights to evolve our platform

Why this role matters

Our models are only as powerful as the data behind them. In this role, you directly enable better business decisions for global brands by ensuring their data is accurate, complete, and intelligently structured. You'll build the foundation of trust that makes our insights actionable—and the commercial outcomes our customers achieve possible.

What we’re looking for

• Customer-facing technical experience in roles like Customer Success, Analytics, Data Enablement, or Solutions Consulting
• Strong communication skills — you can simplify complex data processes without sacrificing accuracy or depth
• Hands-on technical capability, including:
  • SQL and Python (intermediate+) for data manipulation and troubleshooting
  • Exposure to cloud data warehouses (Snowflake, BigQuery) or modern data platforms
  • Comfort learning new tools and working with evolving AI technology
• Ownership mindset — you can autonomously manage a customer portfolio while driving broader team initiatives
• Collaborative spirit — you enjoy cross-functional work and thrive in dynamic environments

Nice to have

• Background in marketing analytics, market-mix modelling, or media/advertising data

Why Work With Us?

• Investment in Your Growth: We're committed to developing your skills—expect regular coaching, exposure to cutting-edge technology, and clear pathways for advancement
• Learn from Experts: Work alongside experienced data scientists, engineers, and marketing strategists who love sharing knowledge
• Real Customer Impact: Your work directly shapes our platform and drives customer success
• Challenging Problems: Tackle complex data challenges at scale with cutting-edge AI tools
• Autonomy & Ownership: Drive initiatives end-to-end with support when you need it

Rewards & Benefits

• Equity Ownership: All team members receive equity (ESOP)
• Parental Leave: 12 weeks paid leave for the primary carer, and 6 weeks for the secondary carer after 2 years
• Generous Time Off: 20 days of annual leave to start, plus 5 extra days after your first year, and 1 additional day each year after that (up to 30)
• Work from Anywhere: Take your laptop and work from anywhere in the world for up to 6 weeks each year

We’re Committed to Inclusion

Mutinex is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, experiences, identities, and abilities.

If you need adjustments or accommodations during the application process, just let us know, we’re happy to support you.

Ready to Join Us?

If this sounds like a place where you’d thrive, we’d love to hear from you. Send us your resume and a short note about why this role excites you—we care more about what drives you than perfect formatting.