Data Sharing Advisor

Department of Transport & Planning Victoria; City of Melbourne; On-site; AUD 90,000 - 110,000; Full time

Job summary

Department of Transport & Planning Victoria in Melbourne invites applications for a Data Sharing Advisor on a fixed term basis until 13 August 2027. You will manage relationships with agencies and customers, review audit requests, ensure timely, accurate responses, and escalate issues as needed.

You’ll support the Operations Manager and contribute improvements to data sharing processes, delivering a professional service and ensuring compliance with data privacy frameworks.

Qualifications

• Experience in customer service and stakeholder engagement.
• Understanding of data privacy and security frameworks.
• Experience with data sharing arrangements (desirable).

Responsibilities

• Manage relationships with agencies, customers and data-related contracts.
• Review and respond to audit requests in a timely and accurate manner.
• Escalate issues when needed and maintain professional communication with stakeholders.
• Support the Operations Manager and contribute ideas to improve data sharing processes.

Skills

Relationship building

Planning & organisation

Problem solving

Adaptability

Knowledge sharing

Education

Relevant qualifications (mandatory)

Job description

Department of Transport & Planning Victoria – Melbourne VIC

We create thriving places andconnectedcommunities. We plan,buildandmaintainVictoria’s transport,planningand land services. We are committed to a safe,inclusiveand high-performing workplace.

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.

About the role

This is a Fixed Term Position until 13/08/2027

The Data Sharing Advisor supports the team to manage relationships with other agencies, customers and key data-related contracts. They receive, review and manage audit requests, making sure each request is handled accurately, professionally and within required timeframes. The role involves regular communication with customers and stakeholders, responding to questions, resolving issues and escalating matters when needed.

The Advisor also supports the Operations Manager and contributes ideas to improve ways of working. Success in the role helps ensure requests are managed smoothly, customers receive a professional service, and data-sharing activities meet required standards and processes.

Whatwe’relookingfor (Selection Criteria)

You’resomeone who:

• Enjoys working with others and building positive relationships with clients, stakeholders and teams.
• Can plan, prioritise and organise your work to meet deadlines and changing priorities.
• Uses sound judgement and problem-solving skills to find solutions and improve the way things are done.
• Is flexible, adaptable and resilient, responding positively to change and new ideas.
• Enjoys sharing knowledge, giving feedback and developing your own skills to support team success.

Qualifications and experience

You’llbring:

– Relevant qualifications and experience in line with position requirements (mandatory)
– Customer service experience (desirable)
– Knowledge of applicable data privacy and security frameworks, including overarching legal frameworks (desirable)
– Experience working with data sharing arrangements (desirable)

Other position-specific requirements

• Demonstrable experience assisting in the management of ongoing project and contract work
• Ability to manage and triage incoming requests from stakeholders in a professional and timely manner
• Developed organizational and analytical experience that can be applied to the management and review of a significant number of audit documentation received annually from Stakeholders.

Pre-employment checks and employment conditions

Relevant pre-employment screening and reference checks will berequired.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Applications close at 11.59pm on Monday, 28 September2026.

For further information about the role, please contact Shaun Price, Operations Manager - Data Sharing Arrangements via ***********@transport.vic.gov.au.

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