Data Centre Security Team Lead — Incidents & Operations

NEXTDC; Darwin; On-site; AUD 90,000 - 130,000; Full time

Job summary

NEXTDC Darwin seeks an experienced Security Team Leader to oversee security operations at our data centre. You will lead a frontline team, manage rosters, incidents and audits, and ensure a safe, compliant environment for customers and staff.

You will drive continuous improvement in security processes, uphold professional service standards, and collaborate with facilities and operations teams to protect critical infrastructure. Australian citizenship and AGSVA clearance readiness are required.

Qualifications

• Proven leadership experience in security, facilities, or operations.
• Experience with incident management and physical security controls.
• Background in security operations within critical infrastructure or regulated environments.
• Strong organisational and administrative skills with audit readiness.
• Ability to lead a customer-focused security function with high service standards.
• Clear communication and sound decision-making under pressure.

Responsibilities

• Lead daily security operations across shifts with consistency and professionalism.
• Provide frontline leadership including performance management and team development.
• Act as primary escalation point for incidents, requests, and operational issues.
• Manage staff rosters with security provider, including leave and short-notice coverage.
• Ensure security coverage and operational resilience across the site.
• Uphold front-of-house presentation standards for a professional security service.
• Oversee incident management processes with timely resolution and reporting.
• Maintain records, audits, and compliance documentation.
• Identify and drive continuous improvement in security processes and systems.

Skills

Team leadership

Incident management

Security controls

Operational excellence

Customer-focused service

Communication skills

Job description

NEXTDC Darwin seeks an experienced Security Team Leader to oversee security operations at our data centre. You will lead a frontline team, manage rosters, incidents and audits, and ensure a safe, compliant environment for customers and staff.

You will drive continuous improvement in security processes, uphold professional service standards, and collaborate with facilities and operations teams to protect critical infrastructure. Australian citizenship and AGSVA clearance readiness are required.