Data Center Technician: Hands-on AI Infra Ops

Sharon AI, Inc; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Job summary

Sharon AI, an Australian neocloud company, is seeking a hands-on Data Centre Technician in Adelaide to join the Operations team and support critical data centre infrastructure in live production environments. You will work across servers, storage, networking, cabling, power, and environmental systems to ensure reliability and performance.

The role involves collaborating with engineering, vendors and customers, responding to alerts, performing maintenance, implementing upgrades, and driving

Qualifications

• Hands-on experience in live data centre environments.
• Experience installing and troubleshooting enterprise server, storage and networking hardware.
• Structured cabling experience including fiber/copper systems.
• Familiar with ITIL processes and service-management tools.

Responsibilities

• Install, configure and maintain server, storage and networking equipment within production data centre environments.
• Perform structured cabling activities including installation, termination, testing, labelling and documentation.
• Monitor data centre infrastructure and respond to alerts and service requests per SLAs.
• Diagnose and resolve hardware, connectivity and infrastructure-related issues.
• Execute equipment deployments, migrations and technology refresh projects with minimal customer impact.
• Inspect power, cooling, environmental and security systems for consistency and safety.
• Maintain asset registers, rack layouts and cabling docs.
• Support planned maintenance and change implementations per change control.

Skills

Data centre experience

Server hardware

Structured cabling

ITIL knowledge

Incident management

Troubleshooting

Stakeholder communication

Independent work

Tools

ServiceNow

Remedy

DCIM platforms

PowerShell

Python

Job description

Sharon AI, an Australian neocloud company, is seeking a hands-on Data Centre Technician in Adelaide to join the Operations team and support critical data centre infrastructure in live production environments. You will work across servers, storage, networking, cabling, power, and environmental systems to ensure reliability and performance.

The role involves collaborating with engineering, vendors and customers, responding to alerts, performing maintenance, implementing upgrades, and driving