Data Center Technician, Global Server Operations

Google; Sydney; On-site; AUD 90,000 - 110,000; Full time

Job summary

Google is seeking an Operations Technician to install, configure, test, troubleshoot and maintain hardware and server software in its data centers in Australia. You will work with racks, switches, routers and related networking gear, ensuring the reliability of Google’s infrastructure and services.

The role requires lifting equipment, shift work including nights and weekends, and eligibility for NV1 clearance under PSPF.

Qualifications

• Experience diagnosing and troubleshooting OS, hardware, or networking protocols.
• Ability to lift 23 kg and perform physical tasks for extended periods.
• Ability to work weekends, nights, holidays, and shift-based schedules.
• Must be able to obtain NV1 clearance under PSPF.

Responsibilities

• Deploy and operate data center infrastructure across projects.
• Troubleshoot and diagnose issues with equipment or infrastructure and apply resources to resolve.
• Repair and perform preventative maintenance on servers and infrastructure.
• Install and maintain switches, routers, and other networking gear.
• Configure and troubleshoot Linux OS-related issues.

Skills

OS troubleshooting and diagnosis

Hardware troubleshooting

Networking protocols

Driver's license

Component-level repair experience

Physical lifting (23kg)

Non-standard hours availability

NV1 clearance eligibility

Education

Bachelor's degree or equivalent

Linux Certification (LPI)

Tools

Linux systems (Red Hat, Ubuntu, etc.)

Job description

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

Minimum qualifications

• Experience diagnosing and troubleshooting one of the following: operating systems, and computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
• Successful candidates will be required to hold and maintain Australian Government Security Vetting Agency (AGSVA) Negative Vetting Level 1 (NV1) clearance under the Australian Government Protective Security Policy Framework (PSPF).

Preferred qualifications

• Bachelor's degree or equivalent practical experience.
• Certification from Linux Professional Institute.
• 2 years of experience in diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., systems administration, network deployment engineer, help desk technician, etc.).
• Experience in working with Linux (e.g., Red Hat, Slackware, Fedora, SUSE, Ubuntu, Debian, Gentoo) or Unix (e.g., Solaris, AIX, HP-UX, BSD), or a related operating system.
• Ability to travel locally up to 50% as needed, and have a valid drivers licence.

About The Job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions.
• Install and maintain switches, routers, and other networking gear.
• Configure and troubleshoot Linux OS-related issues.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .