Data Center IT Engineer: Linux & Hardware, 4x4 Shifts

Amazon Web Services (AWS); City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

A leading cloud services company based in Melbourne is seeking a Data Center Technician to work in its expansive data centers. In this role, you'll install and troubleshoot vital infrastructure supporting the AWS cloud, requiring expertise in hardware and networking. Responsibilities include managing trouble tickets, performing installations, and ensuring security practices. This position offers opportunities for career growth and a dynamic work environment with rotating shifts including nights.

Qualifications

• At least 1 year of experience in computer hardware troubleshooting and repair.
• At least 1 year of experience in computer networking.
• Ability to effectively deal with customers during problem resolution.

Responsibilities

• Serve as an escalation point for technical troubleshooting.
• Deep dive into Linux server issues.
• Triage and resolve trouble tickets for devices in your region.
• Physical replacement of server and network device parts.
• Enforce Amazon's Security Best Practices.

Skills

Computer hardware troubleshooting and repair

Computer networking

Customer problem resolution

Education

High school or equivalent diploma

Job description

A leading cloud services company based in Melbourne is seeking a Data Center Technician to work in its expansive data centers. In this role, you'll install and troubleshoot vital infrastructure supporting the AWS cloud, requiring expertise in hardware and networking. Responsibilities include managing trouble tickets, performing installations, and ensuring security practices. This position offers opportunities for career growth and a dynamic work environment with rotating shifts including nights.