D365 Solution Architect - Melbourne

OTR; Melbourne; Hybrid; AUD 160,000 - 180,000; Full time

Benefits offered by this job

Flexible working potential

Access to exclusive staff benefits via OTR App

Employee Assistance Program (EAP)

Job summary

A leading convenience retailer is seeking a D365 Solution Architect to design technology solutions using the D365 platform. The role involves managing the system for retail operations, ensuring software and hardware integration, and aligning solutions with business goals. Ideal candidates will have over 5 years of architecture experience and strong communication skills. Offer includes flexible working arrangements and a collaborative environment.

Qualifications

• Strong knowledge of the D365 platform.
• Experience leading architectural design for CRM and integration projects.
• Familiarity with data privacy laws and security best practices.

Responsibilities

• Manage and support D365 system for retail operations.
• Align technology solutions with business goals.
• Ensure D365 systems adhere to industry regulations.

Skills

D365 Finance & Operations

Power Platform

System integrations

Excellent communication

Strong negotiation skills

Education

5+ years experience as a solution architect

Experience in complex enterprise IT delivery

Tools

Dynamics MPOS

ITSM tools

Job description

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We’re looking for a D365 Solution Architect to design and lead technology solutions using the D365 platform. This role requires strong knowledge of D365 Finance & Operations, Power Platform, and system integrations. The architect will work closely with stakeholders to understand business needs and translate them into scalable and effective solutions.

Who We Are

OTR is a revolutionary convenience brand that has grown from a South Australian icon to a national leader in convenience and fuel. Since its inception in 1984, OTR has consistently been amongst the fastest-growing convenience brands in the country, boasting a network of over 200 unique outlets.

Today, OTR is part of the Viva Energy group – an ASX-listed powerhouse with a driving ambition to become Australia’s largest convenience retailer. Our combined network of more than 1,000 convenience locations around the country brings together Viva Energy Australia’s incredible national footprint and OTR’s history of industry-leading innovation. There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia.

What we offer

• A collaborative work environment that supports creativity and innovation.
• Join a dynamic team at a renowned South Australian company, known for their innovation and outside-the-box thinking.
• Be a part of the journey, with countless opportunities as we rapidly expand into a nationwide retail powerhouse.
• Work in our newly renovated offices on The Parade, close to boutique shops and excellent cafes and restaurants.
• Work flexibly, with work from home and flexible working potential.
• Stay refreshed and alert with access to espresso coffee machines all day long (don’t worry, we’ll teach you how to use them too!).
• Access to exclusive staff benefits via our OTR App.
• Access to our free and confidential Employee Assistance Program (EAP).

Your contributions

• Manage and support the Microsoft Dynamics 365 (D365) system for all retail operations, including ERP and POS.
• Make sure software and hardware work well together in retail store environments.
• Align technology solutions with business goals and future growth plans.
• Explore and suggest new D365 features or tools that could benefit retail systems.
• Guide development teams to follow the right architecture and technical standards.
• Review current systems and suggest improvements.
• Ensure D365 systems follow industry rules, data privacy laws, and security best practices.
• Help plan and support backup and recovery strategies for D365 systems.

What we are looking for

• 5+ years of experience as a solution architect with a focus on corporate systems including CRM/ERP.
• Experience working in complex enterprise IT service delivery environments.
• Experience leading and driving the architectural design for Enterprise class CRM and/or Large-scale integration projects is advantageous.
• A pragmatic, flexible approach with strong negotiation skills to work across diverse teams.
• Knowledge and experience with Dynamics MPOS functional areas, ideally including ERP, Modern POS, Retail, and Finance.
• Excellent communication skills, with the ability to advocate effectively on behalf of customers.
• Familiarity with ITSM tools, including automation and orchestration (desirable).

If you're passionate about driving architectural excellence and making a tangible impact, we'd love to hear from you!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT System Testing and Evaluation and IT System Design Services

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