Cyber Security Operations Manager

Snowy Hydro Pty Ltd; Melbourne; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible working arrangements

Health and wellbeing focus

Equal Opportunity employer

Job summary

Snowy Hydro Pty Ltd in Melbourne seeks an experienced Cyber Security Operations Manager to direct and elevate daily cyber security operations across IT and OT. You will lead a team of security specialists, incident responders, and analysts to ensure readiness and effective incident containment.

In this executive‑level role, you will drive automation, liaison with risk and resilience teams on DR/BCP exercises, and report security metrics to the board.

Qualifications

• Experience leading a modern SOC or incident response team in an enterprise environment.
• Proven ability to manage major cyber security incidents and drive containment and root cause analysis.
• Strong technical background across SIEM, EDR/XDR, SOAR, threat intel and network detection.

Responsibilities

• Direct daily SOC monitoring and incident triage across IT and OT environments.
• Act as Incident Manager during major cyber security incidents with executive briefings.
• Lead detection logic optimisation, threat intel integration, and automated playbooks.
• Coordinate with Risk and Governance on BCP/DR tabletop exercises.

Skills

Operational Leadership

Executive communication

Incident response

Cyber security operations

Problem solving

Education

Degree in Cyber Security

Computer Science

Information Technology

Tools

SIEM

EDR/XDR

SOAR

Job description

Snowy Hydro is a dynamic, integrated energy business that has been providing on-demand, reliable energy to Australia for generations. Snowy Hydro owns and operates a powerful combination of generation assets, including the mighty Snowy Mountains Scheme, gas and diesel plants, and contracted wind and solar energy. We also provide electricity and gas to about 1 million retail customers through our retail brands Red Energy and Lumo Energy.

About the position:

We are currently seeking an experienced Cyber Security Operations Manager to direct, oversee, and elevate our daily cyber security operations across both IT and operational technology (OT) environments.

In this key leadership role supporting the Head of Cyber Security, you will lead a dedicated team of security specialists, incident response engineers, and analysts. You will be responsible for ensuring team operational readiness, optimising detection engineering and automation, managing major security incidents, and collaborating closely with risk and resilience teams on BCP/DR tabletop exercises. As an enterprise‑grade technical leader and curious problem solver, you will also bridge the gap between technical operations and senior executive leadership.

This role offers flexible working arrangements with opportunities to collaborate across our Snowy Hydro teams.

Key Responsibilities:

Security Operations & Incident Command: Manage daily SOC monitoring capabilities, detection platforms, and incident triage workflows across critical IT and OT environments. Act as Incident Manager during major cyber security incidents, directing technical containment, executive briefings, and post‑incident root cause analysis.

Continuous Capability Uplift & Automation: Drive the ongoing optimisation of detection logic, threat intelligence integration, and automated SOAR playbooks to lower MTTD and MTTR. Stay ahead of emerging threat vectors, including AI‑related vulnerabilities and critical infrastructure risks.

Resilience & Disaster Preparedness: Partner with the Risk and Governance teams to conduct regular BCP/DR tabletop exercises, refine operational response playbooks, and ensure multi‑tiered response readiness.

Partner & Vendor Management: Oversee Managed Detection and Response (MDR/MSSP) vendor performance, ensuring service levels, quality of analysis, and streamlined operational handoffs.

Team Leadership & Mentorship: Lead, mentor, and foster capability within a growing operational team (4–5 direct reports), cultivating a continuous learning environment, operational excellence, and team sustainability.

Executive Reporting & Stakeholder Engagement: Track SOC operational metrics and KPIs, preparing clear, strategic briefs and presentations for senior management, executive leadership, and board‑level visibility.

About the location:

This role is based in Melbourne.

About you:

Proven Operational Leadership: Demonstrated leadership experience running a modern SOC or technical incident response team within an enterprise environment (e.g., banking/financial services, critical infrastructure, utilities, transport, FMCG, or top‑tier consultancy).

Strong Technical Foundation: Extensive background working your way through technical cyber roles with practical depth across SIEM, EDR/XDR, SOAR, threat intelligence, and network detection technologies.

Inquisitive Problem Solver: A naturally curious mindset with a proactive drive to investigate complex issues, explore alternative paths, and implement sustainable solutions.

Decisive Crisis Leader: Calm and structured under pressure, with proven experience commanding major cyber incident responses and managing operational handoffs.

Executive Communication Skills: Exceptional ability to distill technical complexity into actionable insights for senior executives and diverse business stakeholders.

Qualifications & Certifications: Relevant industry certifications (e.g., CISSP, CISM, GIAC) or degree in Cyber Security, Computer Science, or Information Technology are highly regarded, though deep practical enterprise experience is prioritized.

Safety & Values Driven: Demonstrated commitment to safety leadership, ethical conduct, collaboration, and mutual accountability.

About our workforce:

Snowy Hydro has a culture of decency and inclusion, with a commitment to the health and wellbeing of our people and a supportive environment to ensure that everyone – regardless of background – feels included and can succeed. At Snowy Hydro, we recognise that we are made stronger by the unique capabilities and qualities that each individual brings, and we believe in providing an environment that allows that uniqueness to thrive.

Snowy Hydro is proud to be an Equal Opportunity employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for a role with Snowy Hydro and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an email with your request to the Snowy Hydro recruitment team at @snowyhydro.com.au