Cyber Delivery Specialist (Idam)

South East Water; Melbourne; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid work options

My Fitness Passport

Employee Assistance Program (EAP)

Health checks

Flexible working arrangements

Leave purchasing

Cultural and ceremonial leave

Study leave

Onsite facilities

Job summary

South East Water seeks an experienced Cyber Delivery Specialist (IDAM) to design, implement and continuously improve identity and access controls protecting people, systems, and customers. Translate security requirements and regulatory obligations into practical identity solutions and provide expertise across IGA, PAM, MFA, SSO and RBAC.

You will engage with stakeholders, work in hybrid identity environments, and contribute to risk reduction through robust identity governance and lifecycle

Qualifications

• Demonstrated enterprise IDAM, IGA or PAM delivery experience.
• Hands-on with Microsoft Entra ID, Active Directory and hybrid identity environments.
• Experience implementing MFA, conditional access, SSO and identity governance controls.
• Knowledge of SAML, OAuth2, OpenID Connect, SCIM and LDAP.
• Experience with CyberArk, SailPoint, Saviynt or similar IDAM platforms.
• Strong RBAC, least privilege and identity lifecycle understanding.
• Ability to analyze business processes and define access/role models.
• Excellent stakeholder engagement, communication and problem-solving skills.
• Exposure to frameworks/standards like Essential Eight, ISO 27001, NIST, Zero Trust.

Responsibilities

• Translate cyber security requirements and business needs into practical identity solutions.
• Design, implement and improve identity, authentication and privileged access controls.
• Provide expertise across IGA, PAM and identity governance across the org.
• Collaborate with technical and non-technical stakeholders to deliver outcomes.

Skills

Identity governance

Privileged access

Microsoft Entra ID

Active Directory

MFA

SSO

RBAC

JML processes

Identity lifecycle

Access reviews

Integrations & migrations

Education

No specific degree listed

Tools

CyberArk

SailPoint

Saviynt

Microsoft Entra ID

Active Directory

Job description

Who are we?

We're here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

The role

We are seeking an experienced Cyber Delivery Specialist (Identity and Access Management - IDAM) to play a key role in designing, implementing and continuously improving identity, authentication and privileged access controls that protect our people, systems and customers.

You’ll be responsible for translating cyber security requirements, regulatory obligations and business needs into practical and sustainable identity solutions.

You will provide expertise across:

• Identity Governance and Administration (IGA)
• Privileged Access Management (PAM)
• Microsoft Entra ID and Active Directory
• Multi-Factor Authentication (MFA)
• Single Sign-On (SSO)
• Role-Based Access Control (RBAC)
• Joiner, Mover and Leaver (JML) processes
• Identity lifecycle management
• Access reviews, certifications and governance
• Identity integrations and migrations

Who are you?

You are a practical identity and access management specialist who enjoys solving complex security and technology challenges. You can confidently engage with both technical and non-technical stakeholders and have a track record of delivering successful IDAM outcomes in large or regulated environments.

You will bring:

• Demonstrated experience delivering enterprise IDAM, IGA or PAM initiatives.
• Strong hands-on experience with Microsoft Entra ID, Active Directory and hybrid identity environments.
• Experience implementing MFA, conditional access, SSO and identity governance controls.
• Knowledge of identity protocols including SAML, OAuth2, OpenID Connect, SCIM and LDAP.
• Experience with enterprise IDAM, IGA or PAM platforms such as CyberArk, SailPoint, Saviynt or similar.
• Strong understanding of RBAC, least privilege, segregation of duties and identity lifecycle management.
• Experience analysing business processes and defining access and role models for technology implementations.
• Excellent stakeholder engagement, communication and problem-solving skills.
• Exposure to cyber security frameworks and standards such as Essential Eight, ISO 27001, NIST and Zero Trust principles.

What's in it for you?

Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years and a 2026 Finalist in the Work180 Equitable Workplace Awards "Flexible Working" category.

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities. As a SEW employee, you can enjoy the following offerings from our benefits package:

• Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.
• Work-life balance with flexible working arrangements, including hybrid work options and leave purchasing.
• Additional leave offerings, such as cultural and ceremonial leave and study leave.
• Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room and an onsite cafe.
• Limited free onsite and offsite car parking available, as well as pay-as-you-go parking options nearby.
• Opportunity to be part of great initiatives involving the local community.

We're for everyone

Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.

We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach out to our Talent team at [e-mail].

Keen to make an impact?

To be considered for this opportunity, you must hold unrestricted working rights for the period of employment at the time of application. Successful candidates will also be required to undergo a number of pre-employment checks, including a police records check.

South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required.

Visit southeastwater.com.au to learn more about us and how we serve our customers.