Customer Success Works Coordinator

Remondis; Western Australia; On-site; AUD 65,000 - 80,000; Full time

Job summary

Remondis Perth, WA is seeking a Works Coordinator/Customer Service Officer to join our team. You’ll handle a wide range of inquiries from business customers, raise work orders, and coordinate with drivers and subcontractors to ensure timely resolution.

As the voice of the customer, you will collaborate with internal teams to deliver on multiple tasks in a busy, growth‑oriented environment. No two days are the same, and your proactive approach will help us provide sustainable waste management

Qualifications

• Experience in customer care or support with business customers.
• Excellent communication and problem‑solving skills.
• Ability to work in a fast‑paced team environment.

Responsibilities

• Handle a wide range of queries from business customers and provide effective solutions.
• Raise work orders and coordinate with internal teams and subcontractors to deliver on activities.
• Resolve customer issues with a focus on timely, accurate responses and customer satisfaction.
• Be the voice of the customer and maintain strong relationships with stakeholders.
• Collaborate across teams to ensure delivery of services and adherence to timelines.

Skills

Customer service

Communication

Problem solving

Time management

Job description

Remondis Perth, WA is seeking a Works Coordinator/Customer Service Officer to join our team. You’ll handle a wide range of inquiries from business customers, raise work orders, and coordinate with drivers and subcontractors to ensure timely resolution.

As the voice of the customer, you will collaborate with internal teams to deliver on multiple tasks in a busy, growth‑oriented environment. No two days are the same, and your proactive approach will help us provide sustainable waste management