Customer & Stakeholder Graduate Programme

SSE

Perth

On-site

AUD 60,000 - 73,000

Full time

3 days ago
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Benefits offered by this job

Discounts on gym memberships
Private healthcare
Wellbeing benefits like online GP and
Cycle to Work scheme
Maternity and adoption pay

Job summary

SSE is looking for a Customer and Stakeholder Graduate who will help deliver a positive experience for customers and communities as the transmission network is developed. The role focuses on engagement activities, listening to feedback and collaborating with teams to achieve positive stakeholder outcomes.

The graduate will develop communication and relationship management skills and may progress to roles such as Customer Relationship Manager or Community Liaison Manager, with a FT role and

Qualifications

  • Minimum 2:2 honours degree in any discipline.
  • Graduates should be excited to build relationships with customers, stakeholders and communities.
  • Able to communicate clearly and confidently with different audiences.
  • Organised and able to coordinate engagement activities and keep stakeholders informed.
  • Customer-focused approach, using feedback to improve experiences and outcomes.

Responsibilities

  • Support engagement activities and listen to feedback from customers and communities.
  • Share project information and collaborate with teams to achieve positive stakeholder outcomes.
  • Develop communication and relationship management skills for future roles.

Skills

Communication
Relationship building
Stakeholder engagement
Diplomacy
Organisational skills

Education

Honours degree (2:2)

Job description

Salary:£35,000 per annum + a range of benefits to support your finances, wellbeing and family

Working Pattern: Full Time Flexible First options available

Turn your passion working with Customers and Stakeholders into a meaningful career.

What is the Role?

As a Customer and Stakeholder Graduate, you’ll help us deliver a positive experience for our customers and communities as we develop and deliver the transmission network. You’ll support engagement activities, listen to feedback, share project information and work with teams across the business to help achieve positive outcomes for our stakeholders. You’ll develop your communication, relationship management and stakeholder engagement skills, preparing you for a future role such as Customer Relationship Manager or Community Liaison Manager.

What we're looking for

You’ll have, or be expected to achieve, a minimum 2:2 honours degree in any degree discipline.

We're looking for graduates who are excited by the opportunity to build strong relationships with customers, stakeholders and communities, understand their needs and help ensure their views are considered as we develop and deliver the electricity transmission network.

  • Communicates clearly and confidently, adapting their approach for different audiences.
  • Enjoys building relationships and can listen carefully to understand different needs, perspectives and concerns.
  • Is comfortable working with a wide range of people and can approach challenging conversations with professionalism and diplomacy.
  • Is organised and able to coordinate engagement activities, manage actions and keep stakeholders informed.
  • Takes a customer-focused approach, using feedback to help improve experiences and achieve positive outcomes.
About SSE

We’re helping shape the future of electricity.

A role with SSE is an opportunity to build a rewarding career and help deliver the clean power and electricity infrastructure needed across the UK and Ireland.

We're investing £33bn in critical electricity infrastructure to 2030, including major renewable power projects and the networks needed to connect them. From powering homes and businesses to supporting the electrification of transport, our projects are helping shape the future electricity system

We’re accredited by the Living Wage Foundation and hold the Fair Tax Mark. We offer diverse career opportunities across the UK and Ireland, agile working and excellent benefits.

Flexible benefits to fit your life

  • Enjoy discounts on gym memberships
  • Discounted retail vouchers
  • High street shops
  • Private healthcare
  • Wellbeing benefits like a free online GP and 24/7 counselling service
  • Interest-free loans on tech and transport season tickets
  • New bike with our Cycle to Work scheme
  • Generous family entitlements such as maternity and adoption pay
  • Paternity leave
Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Graduates@sse.com to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

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