Customer Solution Architect

Tech Sales Jobs; Sydney; Hybrid; AUD 180,000 - 260,000; Full time

Job summary

GE Vernova is seeking a Customer Solution Architect (Technical Deal Lead) to own the technical integrity of high-stakes proposals and align customer needs with our OT software solutions (ADMS, DERMS, AEMS). You will balance hands-on engagement with global resource coordination and ensure quotes are accurate and executable.

The role requires strong communication across Sales, Commercial Operations, and Services, plus the ability to navigate incomplete information and aggressive timelines while

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Science, or a related technical field.
• Recognised technical authority in critical grid software (e.g. ADMS, DERMS, or AEMS) with a deep understanding of APAC electrical utility business, technical needs, and emerging trends.
• Proven track record in scoping and architecting complex technical proposals, including end-to-end management of effort estimation, project schedules, and risk assessment for large-scale utility tenders.
• Full authorization to work in Australia.

Responsibilities

• Consult: Translate complex RFP requirements into robust OT software solutions (e.g., ADMS, DERMS, AEMS).
• Adapt: Determine delivery strategies, architect compelling project-specific implementation plans, and lead effort estimations while maintaining full technical accountability.
• Innovate: Introduce new products, deployment methodologies, and evolving architectures (e.g. SaaS) throughout the APAC region.
• Plan: Execute product strategy by developing tailored migration paths that modernise key customers from their legacy systems.
• Own: Serve as the dedicated technical authority for high-stakes proposals, taking end-to-end responsibility for functional and non-functional requirements to ensure alignment with customer needs while balancing commercial constraints.
• Scale: Manage the wider proposal pipeline by guiding offshore teams and reviewing estimates, acting as a force multiplier to ensure high-volume proposal submissions are accurate and commercially viable.
• Execute: Partner with Sales, Commercial Operations and Services to ensure every solution is technically sound, commercially sharp, and executable before contract signature.

Skills

Consult

Adapt

Innovate

Plan

Own

Scale

Execute

Education

Bachelor's degree in Electrical Engineering, Computer Science, or a related technical field

Job description

Location: Melbourne AUS, Sydney

Remote Type: Hybrid

Time Type: Full time

Job Description

Job Description Summary

The global energy transition hinges on a more intelligent, resilient grid. Join GE Vernova as a seasoned technical authority, transforming complex utility challenges into high-impact OT software solutions. You will lead, design, and influence the generation of proposals within competitive environments, acting as the primary technical bridge between customer vision and commercial and GE Vernova products reality.

Job Description

As a Customer Solution Architect (Technical Deal Lead), you are accountable for the technical integrity and delivery and commercial viability of high-stakes proposals. You will balance direct, hands-on customer technical engagement with the strategic coordination of global technical resources, ensuring our quotes are accurate, well-scoped, and executable (on time and with quality). We seek a strategic partner who thrives navigating sometimes incomplete information and aggressive timelines to design winning, risk-assessed, and profitable solutions that GE Vernova can confidently commit to.

Key Responsibilities

• Consult: Translate complex RFP requirements, customer pain points, and strategic roadmaps into robust, smartly designed OT software solutions (e.g., ADMS, DERMS, AEMS).
• Adapt: Determine optimal delivery strategies, architect compelling project-specific implementation plans, and lead effort estimations while maintaining full technical accountability.
• Innovate: Introduce new products, deployment methodologies, and evolving architectures (e.g. SaaS) throughout the APAC region.
• Plan: Execute product strategy by developing tailored migration paths that modernise key customers from their legacy systems.
• Own: Serve as the dedicated technical authority for high-stakes proposals, taking end-to-end responsibility for functional and non-functional requirements to ensure alignment with customer needs while balancing commercial constraints.
• Scale: Manage the wider proposal pipeline by guiding offshore teams and reviewing estimates, acting as a force multiplier to ensure high-volume proposal submissions are accurate and commercially viable.
• Execute: Partner with Sales, Commercial Operations and Services to ensure every solution is technically sound, commercially sharp, and executable before contract signature.

Required Qualifications

• Bachelor's degree in Electrical Engineering, Computer Science, or a related technical field.
• Recognised technical authority in critical grid software (e.g. ADMS, DERMS, or AEMS) with a deep understanding of the APAC electrical utility business, technical needs, and emerging trends.
• Proven track record in scoping and architecting complex technical proposals, including end-to-end management of effort estimation, project schedules, and risk assessment for large-scale utility tenders.
• Full authorization to work in Australia.

What will make you stand out

• A proactive, founder-like approach to deal-making; you take full initiative to identify upfront difficulties and drive outcomes before they become risks.
• Exceptional ability to distill complex technical architecture into compelling, persuasive narratives for both technical and executive-level audiences.
• Proven success in designing high-stakes solutions under conditions of high uncertainty, limited data, and aggressive commercial deadlines.
• Demonstrated ability to coordinate distributed technical teams to deliver high-quality estimates without direct line management authority.
• Prior experience with GE Vernova's grid software suite or comparable utility-grade OT platforms.
• A demonstrated ability to balance technical idealism with the realities of budget, schedule, and competitive pressure.

Why Join Us:

At GE Vernova, we are at the forefront of the energy transition, solving the world's most complex power challenges. We believe our greatest strength is our people. Our culture is built on transparency, safety, and a commitment to continuous learning. We value diverse perspectives, knowing that the best solutions come from inclusive, collaborative teams. When you join us, you're not just taking on a contract; you're joining a global community dedicated to delivering reliable, sustainable energy. We offer a culture that prioritises your professional growth, respects your work-life balance, and encourages you to bring your authentic self to work every day.

Note: As GE Vernova is a global organisation, working across different time zones, and monitoring, reading and responding to contact outside normal working hours can be expected

As GE Vernova is a global organization, working across different time zones, and monitoring, reading and responding to contact outside normal working hours can be expected.

Additional Information

Relocation Assistance Provided: No