Customer Service & Yard Operations Specialist

Supagas; Melbourne; Sur place; AUD 48 000 - 64 000; Plein temps

Avantages offerts par ce poste

Permanent Full Time

Job Security

Immediate Start

Supportive team environment

Résumé du poste

Supagas Bayswater is seeking an experienced Customer Service Yard Hand to manage daily branch logistics and yard operations, answer phones professionally, greet walk-in customers and support the Yard Supervisor.

You will assist with loading/unloading, promotions of Supagas products, handling enquiries, processing online and written orders, and contributing to a positive, yes-we-can service culture. Immediate start and permanent full-time position offered.

Qualifications

• Forklift licence preferrable.
• MR/HR licence desirable.
• Delivery Experience.
• Excellent customer service skills.
• Previous customer service experience.
• A "YES WE CAN" attitude towards customer service.
• Excellent communication skills.

Responsabilités

• Manage the daily operations of the Branch logistics and yard operations.
• Answer phones in a timely and professional manner.
• Greet and serve “walk-in” customers and guests.
• Yard operational support - filling cylinders, loading / unloading vehicles
• Provide support to Yard Supervisor and Branch Manager relating to daily operational requirements
• Promoting the benefits of Supagas & Supagas products
• Handle enquiries in a professional manner, ensure follow through and finalise all enquiries.
• Online orders, email / fax orders, Ring around calls, banking and cash balancing

Connaissances

Customer service

Communication

Teamwork

Walk-in service

Outils

Forklift operation

Description du poste

Supagas Bayswater is seeking an experienced Customer Service Yard Hand to manage daily branch logistics and yard operations, answer phones professionally, greet walk-in customers and support the Yard Supervisor.

You will assist with loading/unloading, promotions of Supagas products, handling enquiries, processing online and written orders, and contributing to a positive, yes-we-can service culture. Immediate start and permanent full-time position offered.