Customer Service Team Member - Timberyard Department

Bunnings; Melbourne; Vor Ort; AUD 33.000 - 46.000; Vollzeit

Benefits dieser Stelle

Team discount

OnePass membership

Exclusive member benefits

Paid parental leave - 12 weeks

Zusammenfassung

Bunnings Eltham is seeking a Full-time Customer Service Team Member in the Timberyard Department to deliver friendly, expert service to builders and trade customers. You will merchandise, replenish stock, pick and pack orders, and help organise deliveries to keep customers moving.

Load and unload products from delivery trucks, work with pride, and share tips to help customers turn their DIY dreams into reality. A positive attitude and reliability are essential in a busy home improvement store.

Qualifikationen

• Demonstrated passion for customer experience.
• Willingness to learn about store products and services.
• Ability to interact confidently with customers and colleagues.

Aufgaben

• Provide friendly and helpful service to customers, including builders and trade specialists.
• Merchandise and replenish products.
• Pick and pack customer orders.
• Organise deliveries and ensure orders are dispatched on time.
• Load and unload products on delivery trucks.

Kenntnisse

Customer service

Communication

Retail operations

Teamwork

Jobbeschreibung

Join us and experience Bunnings from the other side of the counter!What’s in it for you when you’re part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave12 weeks paid parental leave, regardless of genderFun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunitiesWe’re genuinely invested in your career and no matter where you start with us, that pathway is yours to buildAbout the role:Bunnings Eltham are seeking a Full-time Customer Service Team Member to join their team! This position is based in the Timberyard Department. A Timberyard team member provides friendly service to builders and trade customers while merchandising and replenishing stock, picking and packing orders, organising timely deliveries, and safely loading and unloading products from trucks. We provide an adult pay rate for 18 years of age and above at $28.64 per hour for this role.Our team members are the face of Bunnings, always ready to give it a red-hot go! They provide friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. When customers visit us, they are greeted by passionate team members eager to offer tools and advice to turn any D.I.Y. dream into a reality. Whether it's finding the right product or sharing expert tips, our team is here to help every step of the way.What's involved:Provide friendly and helpful service to our customers, which include builders and trade specialistsMerchandise and replenish productsPick and pack customer ordersOrganise deliveries and ensure customer orders are dispatched in full and on timeLoad and unload products on delivery trucksWho we're looking for:We're looking for team members who are passionate about helping others and eager to learn and grow. Whether you have a green thumb, are into D.I.Y., looking for your first retail role, or even considering a career change, we would love to hear from you!You'll need:A genuine passion for customer experience with energy and enthusiasmTo be able to approach, connect and confidently interact with customersAn enthusiasm for learning about products and services and the readiness to lend a hand across different areas of the storeTo act with integrity, be safe and do your bestThe availability to work flexible hours (including late nights, early mornings and weekends)When you’re ready to give this opportunity a Red Hot Go, all you’ll need to do is:Submit an application and complete an online chat interview (20 minutes)If successful, next step includes an online video interview (15 minutes)If you’re a match, we’ll invite you to an onsite meet and greet with our leaders (20 minutes)You’ll be part of a workplace where you’ll feel like you belong.We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [e-mail] .Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.About UsBunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.#LI-DNI