Customer Service Team Member - Seasonal Casual

Maroochydore Warehouse; Maroochydore; On-site; AUD 40,000 - 57,000; Part time

Benefits offered by this job

Team discount

OnePass membership

Exclusive team member benefits

12 weeks parental leave

Festive gifts

Cafe discounts

Job summary

Bunnings is seeking a Customer Service Team Member for a seasonal casual role in Australia. You will help customers find products, provide guidance, and support a fast-paced store environment while maintaining a positive and welcoming atmosphere.

The role offers a competitive hourly rate (18+), opportunities to learn about products, and a pathway to develop within a busy retail team. End date is January 2027, with potential for extended involvement.

Qualifications

• Demonstrated passion for customer experience.
• Ability to engage with customers with energy and enthusiasm.
• Willingness to learn product information and assist across store areas.

Responsibilities

• Provide customers with the best in-store experience.
• Manage stock and keep the workspace tidy.
• Assist at checkout with a friendly, efficient approach.
• Join a supportive, inclusive team and contribute to store goals.

Skills

Customer focus

Energetic

Effective communication

Flexible hours

Job description

Customer Service Team Member - Seasonal Casual

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

Free standard OnePass membership

Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

12 weeks paid parental leave, regardless of gender

Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

We are looking forseasonalcasual team members to join us on fixed term contractsjoining us through to end of January 2027- a great chance to jump in and be part of the action! As the weather warms up and our stores get busier,you’llplay a key role in helping customers bring their D.I.Y. projects to life while being part of a fun, fast-paced team.From first hello to final solution, our team is there every step of the way.

We provide an adult pay ratefor18 years of age andabove at$35.08per hour for this role.

Our team members are the face of Bunnings, always ready to give it a red-hot go! They provide friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. When customers visit us, they are greeted by passionate team members eager to offer tools and advice to turn any D.I.Y. dream into a reality. Whetherit'sfinding the right product or sharing expert tips, our team is here to help every step of the way.

What’sinvolved:

• Provide our customers with the best experience across the store
• Manage stock efficiently while keeping the workspace clean and tidy
• Serve customers with a smile at our checkout registers
• Join a team that is supportive, inclusive, makes a difference in the community, and has fun doing it

Whowe'relooking for

We'relooking for team members who are passionate about helping others and eager to learn andgive it a go. Whether you have a green thumb, are into D.I.Y., looking for your first retail role, or even considering a career change, we would love to hear from you!

• A genuine passion for customer experience with energy and enthusiasm
• To be able to approach, connect and confidently interact with customers
• An enthusiasm for learning about products and services and the readiness to lend a hand across different areas of the store.
• To act with integrity, be safe and do your best
• The availability to work flexible hours (including late nights, earlymorningsand weekends)from October 2026 – January 2027

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities.We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you.

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.