Customer Service Specialist – Logistics & Store Support (PT)

Woolworths Ltd.; City of Monash; On-site; AUD 34,440 - 48,216; Part time

Benefits offered by this job

Competitive remuneration

Employee benefits

Career development opportunities

Job summary

Woolworths Group in Mulgrave (VIC) is seeking a dedicated individual to deliver exceptional service for store teams and stakeholders within one of Australia's largest supply chains. This permanent part-time role involves responding to customer inquiries, troubleshooting delivery issues, and ensuring satisfaction.

Candidates should bring a service-driven mindset and proven experience in customer service. The role offers competitive remuneration and opportunities for career development, while promoting a culture of belonging and wellbeing.

Qualifications

• Passionate about customer satisfaction with a can-do mindset.
• Proven customer service experience in high-volume contexts.
• Ability to manage multiple priorities effectively.

Responsibilities

• Deliver exceptional service to store teams and stakeholders.
• Troubleshoot delivery issues and provide timely resolutions.
• Follow up on cases and escalate when necessary.

Skills

Customer service experience

Communication skills

Problem-solving

Technology proficiency

Prioritisation

Job description

Woolworths Group in Mulgrave (VIC) is seeking a dedicated individual to deliver exceptional service for store teams and stakeholders within one of Australia's largest supply chains. This permanent part-time role involves responding to customer inquiries, troubleshooting delivery issues, and ensuring satisfaction.

Candidates should bring a service-driven mindset and proven experience in customer service. The role offers competitive remuneration and opportunities for career development, while promoting a culture of belonging and wellbeing.