Customer Service Specialist

Fuse Recruitment; Melbourne; On-site; AUD 43,187 - 61,509; Full time

Benefits offered by this job

Competitive hourly rate

Dynamic work environment

No phone calls required

Job summary

An established industry player is looking for dedicated Customer Service Specialists to join their dynamic team in Keysborough. In this temporary role, you will be responsible for managing customer requests and utilizing the Salesforce platform to enhance service delivery. Your focus will be on administrative tasks, ensuring accurate responses and maintaining records, all while collaborating with your team. This position offers a competitive hourly rate and the opportunity to thrive in a fast-paced environment. If you have a passion for customer service and are ready to contribute immediately, this role could be the perfect fit for you.

Qualifications

• 1-2 years of experience in customer service or administrative role.
• Excellent communication and organizational skills required.

Responsibilities

• Manage administrative side of customer requests with timely responses.
• Utilize Salesforce to track customer interactions and requests.

Skills

Customer Service

Communication Skills

Organizational Skills

Team Collaboration

Tools

Salesforce

Job description

Customer Service Specialist
We're seeking highly skilled and customer-focused individuals to join our team as Customer Service Specialists in Keysborough. As a key member of our team, you will be responsible for managing the administration side of customer requests, utilizing our Salesforce platform to ensure seamless and efficient service delivery.

• Salary: $38 per hour + Superannuation
• Type of work: 4-8 weeks temporary role
• Work Schedule: Monday – Friday 8:30am – 5:00pm

Key Responsibilities

• Manage the administrative side of customer requests, ensuring timely and accurate responses.
• Utilize Salesforce to track and manage customer interactions and requests.
• Maintain accurate and up-to-date records and reports.
• Collaborate with team members to ensure seamless service delivery.

Requirements

• 1-2 years of experience in a customer service or administrative role (previous experience with Salesforce is a plus).
• Ability to work independently and as part of a team.
• Excellent communication and organizational skills.
• Police check required.
• Able to start immediately.

Benefits

• Competitive hourly rate.
• Opportunity to work in a fast-paced and dynamic environment.
• Utilize our Salesforce platform to enhance your administrative skills.
• No phone calls required, allowing a focus on administrative tasks.

If you meet the above requirements, please submit your resume detailing your relevant experience. We look forward to hearing from you!