Customer Service Representative (Christmas Casual)

PTC Phone Tech & Comm; Toowoomba Regional; On-site; AUD 30,000 - 34,000; Part time

Job summary

PTC Phone Tech & Comm is seeking Christmas Casual Customer Service Representatives to join our Grand Central Stores team in Queensland. You will greet customers, match them with the right accessories, and deliver an exceptional shopping experience during the busy festive period.

Role requirements include a positive attitude, excellent communication skills, and a willingness to work across multiple Christmas shifts.

Qualifications

• Previous retail and sales experience is highly regarded.
• Enthusiastic individuals with a positive attitude, strong communication skills, and a passion for delivering outstanding customer service.

Responsibilities

• Delivering friendly, professional customer service
• Driving sales and promoting our amazing range of accessories
• Maintaining kiosk displays and ensuring everything looks its best
• Creating memorable moments for customers this festive season

Skills

Customer service

Sales

Communication

Positive attitude

Tech enthusiasm

Job description

Customer Service Representative (Christmas Casual)

Join PTC this Christmas! Customer Service & Sales Stars Wanted!

Looking for a fun and rewarding role this holiday season? Join PTC Phone Tech & Comm — Australia’s No#1 destination for smart device accessories and tech solutions!

We’re searching for Customer Service, Sales and Device Tech Christmas Casuals who love helping customers, thrive in a busy retail environment, and have a genuine passion for technology. You’ll be the face of PTC — welcoming customers, matching them with the right accessories, and creating an exceptional shopping experience every time.

Previous retail and sales experience is highly regarded, but most importantly, we're looking for enthusiastic individuals with a positive attitude, strong communication skills, and a passion for delivering outstanding customer service!

We’re looking for Christmas Casuals who are able to work at our Grand Central Stores as required throughout the festive season.

What you’ll be doing:

• Delivering friendly, professional customer service
• Driving sales and promoting our amazing range of accessories
• Maintaining kiosk displays and ensuring everything looks its best
• Creating memorable moments for customers this festive season
• What we’re looking for:
• A confident communicator who loves connecting with people
• A positive attitude and a team-first mindset
• Availability throughout the Christmas and New Year period
• An interest in technology and sales — experience a bonus, but not essential!

Why Spend Christmas With PTC?

• Fun & Festive Vibes: Be part of the excitement of Christmas in retail!
• Earn Extra Cash: Make the most of the busy holiday season
• Learn New Skills: Gain valuable retail, sales and customer service experience
• Great Team Culture: Work with friendly, supportive people who have your back
• Future Opportunities: There's potential to continue your PTC journey beyond Christmas!

If you've got a positive attitude, love helping people and are ready to jump into the Christmas rush, we want to hear from you!

Company Overview

More than a workplace: PTC is a community where teamwork, growth, and purpose drive everything we do.