Customer Service Representative (Casual / Evening / Overnight Shifts) - bp Northgate, QLD

BP; Brisbane; On-site; AUD 30,000 - 66,000; Part time

Benefits offered by this job

Generous hourly rate

Job stability with essential service

10% discount on in-store items

Health and wellbeing benefits

Free on-site parking

Fuel discounts

Job summary

bp Northgate in Brisbane is seeking a Customer Service Representative to join our casual pool for evening and overnight shifts. You will engage customers, promote products, and uphold bp’s service standards in a busy retail environment.

Enjoy the flexibility of a 24-hour operation with various shifts, while benefiting from staff discounts, health and wellbeing benefits, and free on-site parking. bp values diversity and inclusion within our team.

Qualifications

• Interpersonal skills to build connections with customers.
• Strong customer service orientation.
• Ability to adapt to different customer needs and situations.
• Flexibility to work varied shifts across a 24-hour operation.
• Ability to promote products and in-store promotions effectively.
• Energetic, motivated to keep pace in a busy retail environment.

Responsibilities

• Deliver excellent customer service in a bp-owned store.
• Assist customers and educate them about products and services.
• Contribute to in-store promotions with a positive, engaging approach.
• Prioritize tasks while maintaining the customer experience during busy periods.
• Support safety and follow store procedures during emergencies.

Skills

Interpersonal skills

Customer service

Adaptability

Flexibility

Promotional skills

Energy and motivation

Job description

Customer Service Representative (Casual / Evening / Overnight Shifts) - bp Northgate, QLD

Join a global retail company that's shaping a brighter future for all.

At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia.

As a Customer Service Representative, you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.

Life at bp!

We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers.

Why you'll enjoy working here

• Generous, above industry hourly rate
• Job stability with an essential service
• 10% discount on in-store items
• Supportive health and wellbeing benefits
• Free on-site parking
• Fuel Discounts
• Adult rates $36 - $48 per hour + other perks
• <20 years old, $22 - $36 + other perks

When you join the team, you’ll bring:

• Extraordinary interpersonal skills, building lasting connections with customers
• Energy and motivation to keep pace within an active and busy environment
• Ability to prioritise without sacrificing the customer experience
• Vibrant personality with confidence to convert in-store promotions
• Safety first approach with a level-head in emergency situations
• Flexibility with your schedule, working a variety of hours across a 24-hour operation

Working Hours

Most of our stores are open 24 hours so our customers can stock up on essential groceries, grab a hot snack or take a moment to unwind. You’ll be working a variety of shifts, including nights and weekends.

bp Australia is an equal opportunity employer. We value diversity and believe that the unique contributions of all employees drive our success. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply.