Customer Service Representative (Casual) - bp Toronto, NSW

BP; Newcastle-Maitland; On-site; AUD 50,000 - 66,000; Part time

Benefits offered by this job

10% discount on in-store items

Health and wellbeing benefits

Free on-site parking

Fuel discounts

Job summary

bp Toronto, NSW is seeking a friendly Customer Service Representative for a casual role in-store. You’ll help customers, support promotions, and contribute to a positive shopping experience across a busy 24-hour bp location.

You’ll need strong interpersonal skills, energy to work in a fast-paced retail environment, and the ability to prioritize while keeping customers happy. Benefits include employee discounts, health benefits, parking, and fuel perks.

Qualifications

• Experience delivering friendly customer service in fast-paced retail.
• Ability to prioritize while maintaining great service.
• Excellent interpersonal communication and energy.
• Willingness to work across a 24-hour operation, including nights and weekends.

Responsibilities

• Assist customers in-store and answer queries.
• Support bp in-store experience and promotions.
• Contribute to a positive shopping environment with energetic teamwork.
• Handle customer questions with clarity and courtesy.
• Maintain store standards and safety practices.

Skills

Interpersonal skills

Customer service

Flexibility

Active environment

Promotion conversion

Job description

Customer Service Representative (Casual) - bp Toronto, NSW

Join a global retail company that's shaping a brighter future for all.

At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia.

As a Customer Service Representative, you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.

Life at bp!

We're proud of our culture, where every person can do meaningful work and be recognized for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers.

Why you'll enjoy working here

Generous, above industry hourly rate

Job stability with an essential service

10% discount on in-store items

Supportive health and wellbeing benefits

Free on-site parking

Fuel Discounts

Adult rates $36 - $48 per hour + other perks

<20 years old, $22 - $35 + other perks

When you join the team, you’ll bring:

Extraordinary interpersonal skills, building lasting connections with customers

Energy and motivation to keep pace within an active and busy environment

Ability to prioritize without sacrificing the customer experience

Vibrant personality with confidence to convert in-store promotions

Safety first approach with a level-head in emergency situations

Flexibility with your schedule, working a variety of hours across a 24-hour operation

Working Hours

Most of our stores are open 24 hours so our customers can stock up on essential groceries, grab a hot snack or take a moment to unwind. You’ll be working a variety of shifts, including nights and weekends.

bp Australia is an equal opportunity employer. We value diversity and believe that the unique contributions of all employees drive our success. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply.