Customer Service Representative (Casual) - bp Augustine Heights, QLD

BP; Ipswich City; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Above industry hourly rate

Staff discount 10%

Health and wellbeing benefits

Free on-site parking

Fuel discounts

Job summary

bp Augustine Heights, QLD is hiring a Customer Service Representative (Casual) to join bp Retail. You will greet customers, handle inquiries and assist with purchases in-store while promoting bp products and services.

We seek energetic individuals with strong interpersonal skills who thrive in a busy environment and can work varied shifts across a 24-hour operation. bp offers an above-industry hourly rate, staff discounts, and on-site parking.

Qualifications

• Strong interpersonal and customer service skills.
• Ability to stay calm and helpful in busy store environments.
• Willingness to work varied shifts, including nights and weekends.

Responsibilities

• Assist customers with inquiries and purchases in-store.
• Promote bp products and promotions to customers.
• Maintain store standards and safety while delivering excellent service.

Skills

Interpersonal skills

Customer service

Flexibility

Prioritisation

Job description

Customer Service Representative (Casual) - bp Augustine Heights, QLD

Join a global retail company that's shaping a brighter future for all.

At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia.

As a Customer Service Representative, you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.

Life at bp!

We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers.

Why you'll enjoy working here

• Generous, above industry hourly rate
• Job stability with an essential service
• 10% discount on in-store items
• Supportive health and wellbeing benefits
• Free on-site parking
• Fuel Discounts
• Adult rates $35 - $45 per hour + other perks
• <20 years old, $20 - $35 + other perks

When you join the team, you’ll bring:

• Extraordinary interpersonal skills, building lasting connections with customers
• Energy and motivation to keep pace within an active and busy environment
• Ability to prioritise without sacrificing the customer experience
• Vibrant personality with confidence to convert in-store promotions
• Safety first approach with a level-head in emergency situations
• Flexibility with your schedule, working a variety of hours across a 24-hour operation

Working Hours

Most of our stores are open 24 hours so our customers can stock up on essential groceries, grab a hot snack or take a moment to unwind. You’ll be working a variety of shifts, including nights and weekends.

bp Australia is an equal opportunity employer. We value diversity and believe that the unique contributions of all employees drive our success. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply.