Customer Service Representative (Casual / Night / Weekend Shift) - bp Narangba, QLD

BP; Narangba; On-site; AUD 30,000 - 66,000; Full time

Benefits offered by this job

Above industry hourly rate

Job stability

10% discount on in-store items

Health and wellbeing benefits

Free on-site parking

Fuel discounts

Adult rates $36 - $48 per hour

Under 20 years old $22 - $36 per hour

Job summary

BP is seeking a customer service representative for its bp-owned store. You will create a welcoming atmosphere, engage customers on product features, and help shoppers find solutions that fit their needs.

Responsibilities include delivering friendly service in a fast-paced setting, supporting promotional offers, and contributing to a positive shopping experience for every customer.

Qualifications

• Excellent interpersonal skills and ability to connect with customers.
• Strong customer service mindset with a friendly, helpful attitude.
• Willingness to work a flexible schedule including weekends and with limited notice.

Responsibilities

• Create a welcoming store presence and engage customers in a positive way.
• Assist customers in a fast-paced retail environment and answer questions.
• Promote in-store offers and bp promotions to boost sales.

Skills

Interpersonal skills

Customer service mindset

Flexible schedule

Job description

Join a global retail company that's shaping a brighter future for all.

At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia.

As a Customer Service Representative, you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.

Life at bp!

We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers.

Why you'll enjoy working here

• Generous, above industry hourly rate
• Job stability with an essential service
• 10% discount on in-store items
• Supportive health and wellbeing benefits
• Free on-site parking
• Fuel Discounts
• Adult rates $36 - $48 per hour + other perks
• <20 years old, $22 - $36 + other perks

When you join the team, you’ll bring:

• Extraordinary interpersonal skills, building lasting connections with customers
• Energy and motivation to keep pace within an active and busy environment
• Ability to prioritise without sacrificing the customer experience
• Vibrant personality with confidence to convert in-store promotions
• Safety first approach with a level-head in emergency situations
• Flexibility with your schedule, working a variety of hours across a 24-hour operation

Working Hours

Most of our stores are open 24 hours so our customers can stock up on essential groceries, grab a hot snack or take a moment to unwind. You’ll be working a variety of shifts, including nights and weekends.

bp Australia is an equal opportunity employer. We value diversity and believe that the unique contributions of all employees drive our success. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply.